Hello, I have 10 years of experience in Customer Support remotely assisting hotel guests in the USA with Wi-Fi connectivity and troubleshooting a range of issues with their computer and phone devices.
I have a professional working proficiency of the Spanish language (reading, writing and speaking).
Experience in Wi-Fi and LAN installations, network diagnostics and network monitoring. Creation of network diagrams, user guides and policy & procedure documents.
I am disciplined, analytical, loyal and responsible. Let’s see how we can work together.