As a leading provider of Virtual Assistants, I take pride in offering the best Administrative Support Services. I am dedicated to serving the needs of my customers each and every day.
? Word Processing -Document scanning, typing, conversion and formatting, ability to work with any file you provide
? Spreadsheets -Design to fit your needs from creating simple lists to inputting and formatting data.
? Contact Management and Database Management -Maintain your contact database, update contact information as needed. Data entry processing into excel or MS Access database and/or CRM. Create and maintain databases, ability to use your choice of software
? Calendar & Appointment Management - Manage a shared calendar, make and update appointments, reminders via phone, email or SMS text message.
? Desktop Publishing -Creation of flyers, business cards, occasion cards, thank you cards, post cards, brochures, menus, or anything you need designed.
? PowerPoint Presentations -Creation of a simple presentation to introduce you and/or your business to complex presentations.
? Email Marketing/Email Campaign -Send out bulk and/or individual emails, Express Matrix email campaign, reply to emails.
? Internet Research - Online research of any topic except those considered illegal or immoral in nature.
? Travel Arrangements -Schedule and Book Air, Hotel, Rental Cars and provide a detailed itinerary
? Personal Assistant - Calendar/Appointment Management and reminders, gift purchasing, send out personal cards for special occasions, dinner reservations.
? Accounts Payable -Receive, code, and process incoming invoices for payment.
? General Human Resources -Resume review, applicant screening, job advertisements, benefits management, interview scheduling and management, create and update employee manuals, and personnel file management, policy and procedures manual, employees vacation and sick leave. Also responsible for managing the fingerprinting/background checks procedure for new employees at orientation.
? Purchasing -Simple to complex bulk purchasing, purchase orders, quotes/estimates on products or services needed, confirmation of shipments, tracking and follow up as needed.
? Insurance Assistance - Sales support, document preparation, claims and information collection, email and contact follow up, scheduling and calendar management, adding and deleting clients requests of vehicle, certificates of liabilities, accepting payments on insurance.
? Event Planning -Conference planning and scheduling, event planning and management, general business set up, office moves, etc.
? Legal Secretary - Take charge of organizing many office affairs, including organizing dates for hearings, printing and organizing motions for attorneys and E-filing motions with the courts. Routine office work filing, faxing and answering the phones, formatting of pleadings, TOC and TOA. Law Librarian, ordering of publications, legal research using Westlaw, Lexis Nexis.
? Space Management, Storage Oversight and Document Management - position is responsible for managing/coordinating the storage and destruction of all departmental records, property, etc., which includes determining space allocation and maintenance of the space; organizing, communicating and implementing (project management) records destruction and other special projects to conserve use of space; creating and maintaining records of space utilization; participates as an integral team member in the implementation of a Document Management System for the department, which includes contracting with a consultant to identify departmental needs, coordinating with all involved parties, the purchase of necessary equipment, developing an implementation plan; training staff.
? Building Services Oversight - this position is responsible for managing all building related services, implements and manages contracts for services and independent contractors and vendors and serves as Project Manager for all contracted facility services (e.g., construction, moving projects, etc.). Position identifies building related issues and is responsible for addressing and resolving such issues. Position develops, implements and reports on building tenant satisfaction surveys, troubleshoots building service issues and concerns with service, ensures timeliness and coordination of communications for service interruptions (i.e., power and water outages) between tenants and Capitol Complex, and ensures controlled maintenance needs (HVAC, plumbing, electrical, building structure, parking lots, etc.) are prioritized for budgetary decision making.
? Facilities Services - position is responsible for development, implementation, and management of the facility services program. Position establishes departmental surplus property procedures and guidelines regarding procuring surplus property services, locks and keys, office furniture, modules, build outs, recycling and following the Governments Greening policy.
? Safety Manager- this position serves as the department's safety manager and is responsible for policy and procedure development regarding safety protocols and emergency responses. Position serves as the lead coordinator with emergency response personnel, including fire wardens, in training and during actual emergency responses. Position develops and delivers departmental training regarding emergency protocols, maintains records of "building incidents", manages the safety inspection process and issues instructions to correct unsafe conditions.
? Building Security - Responsible for the Department's building security coordination including coordinating building and floor access, establishing and managing maintenance of the keyless entry systems to the floors, managing key access to office and specialty rooms and ID issuance, and acting as the Department's liaison. Building Warden assuring that there are floor wardens and alternates for each floor, providing point of contact for the Department with police and fire department officials, department investigators and state officials in an emergency. Establishing policies for emergency evacuations, and updating them as needed. Insure that floor plans are maintained so that emergency personnel can quickly locate the whereabouts of any employee in the Department.
Manages the security access system for the department and is responsible for the development and implementation of policies and procedures regarding building security, building access, visitor badges, etc. Issues, updates and suspends building codes for employee access and employee ID cards. Develops, implements and manages "first response" procedures for issues related to employee security and safety. Maintains records of building incidents, serves as the first point of contact for investigations, and coordinates with the (Security) for the building. Position is also responsible for managing the fingerprinting/background check procedure for new employees.
