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$7 USD / hour
Flag of INDIA
shillong, india
$7 USD / hour
It's currently 1:34 PM here
Joined July 19, 2019
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Rahul P.

@rahulpaul93

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$7 USD / hour
Flag of INDIA
shillong, india
$7 USD / hour
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Data and system support, Business Dev Analyst

I am a Master's graduate from Glasgow Caledonian University in International Business Management, with 2 years of experience as an IT systems analyst in Cognizant Tech Soln. and currently working for Hudson Agile Ventures pvt ltd for the last 6 months as a Business development analyst. Currently I am working in Deloitte Pvt Ltd. As a Financial Advisor. I have experience in working with several Banking projects and clients, and have delivered Business solutions accordingly. I have also worked as a level 1 support Analyst in itil domain and have an experience with BMC Remedy tool and ServiceNow for creating tickets and registering technical issues encountered by clients. I am also trained in taking up remote access of client virtual machines for troubleshooting, installation and server or PC related issues. Moreover, I indulge an understanding of querry languages as in MySQL and Unix. My current job role demands me to gather requirements from clients for various tech development of which IOS, Android, PHP and UI expertise is required. Here I analyze client’s business requirements and processes through functional document analysis (SRS, ERD), workshops and workflow analysis (WBS).

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Experience

Business Analyst

Hudson Agile Ventures Pvt. Ltd
Jan 2019 - Present
• Develop business architecture using requirement gathering (scope, processes, alternatives and risks) • Analyze client’s business requirements and processes through functional document analysis (SRS, ERD), workshops and workflow analysis (WBS). • Communicating Development team, process models to design software solutions according to client systems requirements in SDLC framework • Tools expertise: Visio, Excel

Inventory Manager (Part Time)

Green Fulfilment Logistics, Glasgow
Sep 2017 - Jun 2018 (9 months, 1 day)
• Developing ways to optimize inventory control procedures • Ensuring product stock is adequate for all distribution channels and can cover direct demand from customers in Scotland. • Record daily deliveries and shipments to reconcile inventory

Senior Systems Engineer (ITIL/ITSM)

Cognizant Technology Solutions
Nov 2014 - Dec 2016 (2 years, 1 month)
• Tools expertise: BMC Remedy, Active Directory, Virtual Machine • Incident and request resolution to agreed service levels in applications and fetching data in client Mainframe servers • Applied knowledge of DBA SQL/PL-SQL, UNIX and Windows server 2008 in resolving Level 1 and Level 2 issues • Tools expertise: SNOW (ServiceNow), Aprimo, SAS, MySQL, UNIX, Back to School Business monitoring, Mainframe (COBOL)

Education

MSc International Business Management

Glasgow Caledonian University, United Kingdom 2017 - 2018
(1 year)

BTech Electronics & Telecommunication

Doctor Babasaheb Ambedkar Technological University, India 2010 - 2014
(4 years)

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