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$5 USD / hour
Flag of NIGERIA
enugu, nigeria
$5 USD / hour
It's currently 11:33 PM here
Joined August 12, 2023
0 Recommendations

Rita C.

@ritachinaza5

5.0 (2 reviews)
0.6
0.6
100%
100%
$5 USD / hour
Flag of NIGERIA
enugu, nigeria
$5 USD / hour
100%
Jobs Completed
100%
On Budget
100%
On Time
N/A
Repeat Hire Rate

VIRTUAL ASSISTANT||SEO||WEB RESEARCH||DATA ENTRY

I am an experienced virtual assistant and I can assist you with data entry, email management, excel, Microsoft suite, google suite, appointment setting, telemarketing, IT support, customer service representative, book keeping, lead generation, call support, desktop support, CRM integration, CRM onboarding, and so much more. I communicate fluently in English, I am detail oriented, empathetic, a good team player, good time manager, tech savvy and quite skilled. I go above and beyond to render my service but I am quite proactive and determined.

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Portfolio

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Reviews

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Showing 1 - 2 out of 2 reviews
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5.0
$5.00 USD
I had the pleasure of working with Rita, an exceptional freelancer who provided outstanding phone support. Rita's professionalism, expertise, and dedication were unmatched. She handled customer calls with ease, finding effective solutions to complex issues. Her attention to detail, reliability, and punctuality were commendable. I highly recommend Rita's services for anyone in need of phone work support.
Customer Support
Virtual Assistant
Customer Service
Call Center
S
Flag of Steven J.
@smjames
5 months ago
5.0
$16.00 USD
Great job! Thank you for your work. All requirements have been met.
Data Processing
Data Entry
Copy Typing
H
Flag of Hubert L.
@hubertlis
7 months ago

Experience

Virtual assistant/ Receptionist

Aspire Media Marketing
Nov 2023 - Present
Making outbound calls, emails and SMS. Call logging, Data entry Client CRM Onboarding End of the day report

Tech support/ Data entry

GAOTek Group
Sep 2023 - Nov 2023 (2 months, 1 day)
Entering data from the information provided into the company’s Wordpress website. After that, I enter the details of the product in the company’s spreadsheet.

Virtual Assistant/Customer Service Representative

Murrs Luxe Applique
Jan 2021 - Jul 2023 (2 years, 6 months)
Respond to emails and phone calls. Scheduling meetings. Booking travel and accommodations. Managing contact list. Prepare customer spreadsheets and keep online records. Organize managers' calendars. Perform market research. Create presentations, as assigned. performing online research and keyword search

Education

Higher National Diploma in Chemistry

Federal Polytechnic Nekede, Nigeria 2010 - 2015
(5 years)

Qualifications

Client Service Virtual Experience Program

Forage
2023
I had a Client Service virtual experience with a foreign company, Forage. I gained some experienced skills in; 1. issue resolution, 2. use of CRM tool to log calls, email, and chat from client. 3. phone etiquette 4. Audio Typing 5. Oral communication 6. typing skills

In-demand Tech Skills

Digital Witch Community
2023
latest in-demand tech skills required to be a successful Administrative Virtual Assistant, Customer service Representative, Customer support, Tech support, Co-host 1. Appointment scheduling and management 2.Time management tools 3. project management tool 4. Travel Booking, reservation and property management tools 5. Customer Relationship Management tools and Integrations 6. Email management 7. Email sequencing tools 8.Google suite 9.Lead Generation tools 10. softwares for sharing knowledge

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