I have an experience of 10+ Years in Cisco Collaboration products including CUCM, CUBE, CUC. IM&P, UCCX, UCCE, Webex, Control Hub, Webex calling and Webex Contact Center.
I started working as CMS for Bank of America supporting the Video Endpoints for Bank for 2 years. I worked as Cisco TAC engineer of 6 years where I worked for IM&P and Jabber, CUBE, CME, Voice gateways, CUCM and UCCX.
I am currently working as Service Manager and handling all cisco collaboration products for customers including Webex, Webex calling, Webex Contact Center and UCCE.
I am CCIE Collaboration certified #63344 .