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$10 USD / hour
Flag of NIGERIA
lagos, nigeria
$10 USD / hour
It's currently 11:58 PM here
Joined March 24, 2022
0 Recommendations

Stella A.

@Starlike1

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$10 USD / hour
Flag of NIGERIA
lagos, nigeria
$10 USD / hour
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Virtual Assistant/Customer Support

I am an efficient and self-motivated Virtual Assistant with excellent skills. I have good knowledge and am highly proficient in the use of virtual work tools. Giving my best always to get the best result on every task assigned. I am always open to learning new skills to improve my efficiency and productivity. I have good communication skills and am efficient in dealing with any kind of customer. Important to me is giving value to my client to earn their trust, giving my all to every contract. I am highly responsive and keep all lines of communication open to my clients. I have a fully functional home office furnished with all materials required for work like a personal laptop, strong internet connection, headset with microphone, etc.

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Experience

General Manager/Executive Assistant

Frazad Ventures
May 2012 - Aug 2021 (9 years, 3 months)
• Increases management's effectiveness by ensuring recruitment of the right personnel. Directly involved in recruiting, selecting, orientating, training, coaching, and counseling staff; communicating values, strategies, and objectives; assigning targets; planning, monitoring, and appraising job results; • Managing and supervising the company team of customer call centre operatives and ensuring the happy experience of our customers.

Regional Sales Associate

Access Bank Plc
Dec 1999 - Jan 2012 (12 years, 1 month)
• Supervision of other Retail Team Leads in the region • Organising required training for Team Leads and Team Members • Account/customer relationship management. • Processing of customer’s credit requests and its management. • Private banking and account management for high net worth individuals.

Education

Masters Business Administration

Lagos State University, Nigeria 2003 - 2005
(2 years)

B.Sc Microbiology

Ambrose Alli University, Nigeria 1992 - 1997
(5 years)

Qualifications

Project Management Professional

Project Management Institute (PMI)
2010
Project Management Professional (PMP) certification is a recognized credential for project managers issued by the Project Management Institute, USA one of the foremost project management training body worldwide. This certification demonstrates the experience, education, skill, and competence required to lead and direct projects. Some major areas tested during the training, examination and subsequent certication of the project manager include change, risk, schedule, cost, quality, etc

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