Susmit S.

Hi, I am an IT professional with a flair for writing and a fair amount of creativity. I can produce error free quality content describing the concepts, solutions, processes, procedures and products in a compelling way. I have written technical and process documents and general write ups on different topics on the job and as a freelancer. You can check out some of my work at [login to view URL] I have 13 years of overall IT infrastructure operations experience ranging from service desk analyst to NOC Team Lead. I also have significant experience in SDLC, JIRA, ITIL, ISMS, ISO 27001:2013 and a passion for cybersecurity concepts, tools, frameworks and standards.