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Cloud Security EngineerJul 2012 - Jul 2017 (5 years)
⧉ Provides technical support to users regarding their product via different support channels – phone, email and chat. ⧉ Provides customer support to users with their account management, product inquiries, and to deliver best solutions to product concerns. ⧉ Promotes products and services by servicing new and existing accounts and suggesting information on other products and services. ⧉ Meets business objectives and team targets.