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$10 USD / hour
Flag of PHILIPPINES
$10 USD / hour
It's currently 11:43 PM here
Joined June 26, 2020
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Trish A.

@trishart88

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$10 USD / hour
Flag of PHILIPPINES
$10 USD / hour
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Excellent Graphic Arts & Customer Service for you!

I help goal-getter SMEs to stand out from the crowd by providing income-generating and like-worthy visual content for social media, including: ✔ Instagram posts ✔ Canva templates ✔ Facebook cover ✔ Facebook ads ✔ LinkedIn banners ✔ Logos ✔ Letterheads ✔ Business cards ✔ Posters ✔ Brochures ✔ Newsletters ✔ Letterheads ✔ Infographics WHAT YOU'LL GET Stand out from crowded social media with strategic and uncluttered digital arts that are based on the principles and elements of a design like balance and alignment, proportion, white space, layout, typography, etc. Empowered with a 13-year career in customer service (via chat, email and calls), I can help you gain loyal customers through consistent, excellent and sincere experience with your brand.

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Portfolio

8959439
8959403
8959390
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8959439
8959403
8959390
8953563
8953530
6848831

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Experience

E-Chat Elite

Synchrony Global Services Philippines, Inc.
Sep 2013 - Jun 2019 (5 years, 9 months)
I handled customer service inquiries through live chat while providing exceptional level of customer interaction; met or exceeded chat quality metrics while also balancing average handle time/productivity metrics; strictly adhered to all compliance, regulatory and internal business procedures.

Account Services Manager

West Contact Services Inc.
Dec 2011 - Mar 2013 (1 year, 3 months)
I managed voice orders for clients by making complete status updates throughout the order lifecycle; coordinated with different departments to ensure project requirements were delivered and completed within the agreed timeline.

Tier 3 E-mail Specialist

Convergys Philippines Services Corporation
Apr 2005 - Dec 2010 (5 years, 8 months)
I provided one-email resolution to customers’ billing, service and equipment issues while exceeding their expectations and satisfaction.

Education

Bachelor of Fine Arts major in Advertising

University of Santo Tomas, Philippines 2000 - 2005
(5 years)

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