Fix "HEADER_FROM_DIFFERENT_DOMAINS" issue in send mails trough AmazonSES. (Bounce address should be the same as From address)

  • Status: Closed
  • Prize: €25
  • Entries Received: 4
  • Winner: echobravo

Contest Brief

Hi,

So if we send mail trough AmazonSES, we have the following issue we want to fix: HEADER_FROM_DIFFERENT_DOMAINS => http://prntscr.com/uptqsh

- It seems like Amazon overwrites the bounce address => http://prntscr.com/uphak0
- Mail that can’t be delivered at the destination will be delivered at Amazon, not to tom@ as effective sender.

Now it seems that this is a known issue, and it is a hosting provider issue (Combell hosting) => https://superuser.com/questions/1396635/resolve-email-delivery-issue-on-from-and-envelopefrom-2nd-level-mail-domains-ar#answer-1461830

If we want our mail to keep out of the spam folder In Outlook (https://support.microsoft.com/en-us/office/identify-suspicious-messages-in-outlook-com-and-outlook-on-the-web-3d44102b-6ce3-4f7c-a359-b623bec82206?ui=en-us&rs=en-us&ad=us), we need to have the “From” address the same as the “Return-Path” => https://prnt.sc/uphak0.

How do we get this done?


Please help!
Thank you

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Public Clarification Board

  • echobravo
    echobravo
    • 3 years ago

    I'm pretty sure this article has was you're looking for. They have a different variation of the issue so you need to glean your answer from their discussion https://serverfault.com/questions/578817/sendmail-setting-envelope-sender-to-a-fixed-value https://serverfault.com/questions/841896/sendmail-rewriting-the-envelope-sender CODE: ***************************************************************************************************MAILER_DEFINITIONS
    SEnvFromSMTP
    R$+ $: john.doe
    divert(0)***********************************************************************************************************************************************************************************************
    It adds extra rewriting at the end of rule set handling envelope sender address of all smtp based mailers. The R line rewrites all *@foo.org addresses into john.doe@example.net

    • 3 years ago
    1. echobravo
      echobravo
      • 3 years ago

      The above code is wrong, follow Entry message and Screenshot of article.

      • 3 years ago
  • Binduc27
    Binduc27
    • 3 years ago

    I read the description, if I understand correctly, there are 2 issues to be looked into - 1. How to Monitor the undelivered mail or Bounce mails 2. How to keep the mails going to the spam folder in outlook?. is the mail sent via the SMTP method? Can you please let me know the preferred programming language to be used for the solution? is the raw information depicting the required procedure steps by step along with the aws console screenshot is acceptable as a solution entry?

    • 3 years ago
    1. thijsMod
      Contest Holder
      • 3 years ago

      Hey, actually it's only one issue that need to be looked at. We need to change the bounce address, so it is the same like the "From" address => https://prnt.sc/uphak0. If this is fixed, the following "HEADER_FROM_DIFFERENT_DOMAINS" => http://prntscr.com/uptqsh, will be gone and mails will not end up in the Outlook spamfolder anymore (I hope). Mail is send trough AmazonSES, and there is no preferred programming language. If you can run us trough the steps to get this fixed we will release the price. Thanks in advance.

      • 3 years ago

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