Vicidial - Ratio calls in queue are not transferring to agents
$10-30 USD
Paid on delivery
Hello,
Using ratio dialing, calls are showing as in queue but are not transferring to agents. The caller is put on hold for a few seconds then the call is hungup.
So far:
- ********** PRI auto dial calls work fine and transfer fine, its just with SIP
- Screen -list shows 10 consoles, as should be
- The workaround of commenting out the first 2 "exit" clauses in [url removed, login to view] has not worked
- 8369 , 8368, 8365 etc have all been tried. This seems to work well and runs through the dialplans
- Manual calls outbound work fine
Work will be done via teamviewer and I am ready ASAP please.
Thank you!
Project ID: #11538574