Assiétou B.

I have more than 5 years of experience in Customer Service assisting French customers and served as Team Lead for 2 years. Providing a good customer service requires motivated and available people with qualities such as patience, attentiveness, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I have managed to develop these skills throughout the years of my experience as a Customer Service Agent. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am a full-time freelancer and I can provide e-mail, ticket and phone support