With nearly 6 years of experience at IBM and Ericsson I supported customers via telephone via the internet where remotely connect with customers computers. What improved my interpersonal skills. Experienced with UK, Sweden, Arabic, Indian, African employees/customers) I always take any responsibility which I am given very seriously, and at all times ensure that I use good judgement when making important decisions. I feel my positive attitude to solving problem and personal development.I have Cisco certificate and big experience with network environment. Feel free to contact me. Best Regards, Miłosz