A fix for 500 Internal Server Errors on Prestashop - open to bidding

€8-30 EUR

Closed

Posted

almost 10 years ago

€8-30 EUR

Paid on delivery

Hi, I am Richard from a company located in The Netherlands. Since I have more than 250+ products on my Prestashop webshop, I keep getting 500 errors when; 1. Importing >25 products, 2. adding missing products to search, 3. rebuilding price indexes, 4. generating sitemaps etc.. Although I think I have upped the time-outs and memory it is apperantly not a sufficient solution. Webhosting is with GoDaddy. Please help implement a permanent fix for this.

Software Architecture

Project ID: 6016537

About the project

9 proposals

Remote project

Active 10 yrs ago

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9 freelancers are bidding on average €38 EUR for this job

@dreamci

Hello, do you have root access to server? i can fix it but need root permissions to check apache error logs

€28 EUR in 3 days

5.0

(207 reviews)

8.7

@pivn

Đề xuất vẫn chưa được gửi

€55 EUR in 3 days

4.9

(222 reviews)

6.8

@ashishpatel1992

Expert in Prestashop. Provide me Login details to cPanel of GoDaddy, The file which you are importing and I will look into the issues you are facing. I will also make complete backup of your website too. Let me know if you need anything else. Regards, Ashish

€34 EUR in 2 days

5.0

(35 reviews)

5.2

@cplaiasu

Hello, It might be interesting to see the log of the server for the moment that you get a 500 error. Can you please send me this log to take a look at it? It might be a wrong permission or a not fount class, not available resource...it's impossible to know why without the log. Best Regards, Constantin Plaiasu

€44 EUR in 3 days

5.0

(56 reviews)

4.9

@Aehandasa

Ready, Regards

€50 EUR in 4 days

4.9

(29 reviews)

4.7

@textar

Level 2 tech @ GreenGeeks (cPanel hosting company), deal with similar issues on daily basis for years; though our servers are a little bit different from GoDaddy's, Linux is Linux and I' pretty sure I'm able to quickly find appropriate solution(s) if you have SSH access and Prestashop php error log and domain access log accessible and being recorded properly, and if there is access to the webserver log I can give you additional guarantee (as far as I'm aware asking GoDaddy support team to parse the webserver log for your domain/username is not something their clients can do unlike the smaller hosting companies' clients can, GoDaddy is famous for lack of support and high automation which anyway might allow access to the Apache or whatever else webserver's they are running log from your control panel - sorry not sure, never had a chance to study GoDaddy control panel though did certain quick things for clients through it multiple times).

€34 EUR in 1 day