Find Jobs
Hire Freelancers

Customer Relationship/Project Manager -- 2

$8-15 AUD / hour

Completed
Posted over 7 years ago

$8-15 AUD / hour

English based Customer Service coordinator with project management skills required. Managing international team through Basecamp, and providing direct contact with customer, and guidance to implementation team on a variety of digital marketing projects. Variety of businesses served, for digital marketing agency. This would be an ongoing, long-term position. Project management certifications not required but highly regarded. Customer service experience required.
Project ID: 11363808

About the project

42 proposals
Remote project
Active 8 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
Awarded to:
User Avatar
Hi I have done my Prince2 Certification and been running international projects for 16 years for a wide range of customers. Project Resources were based in 57 countries around the world with the base teams in India. Stakeholders were also in 57 countries and depending then we talk about managing directors per country, but also CEO, CIO and vice presidents for per continent. What I can do for you is managing not only your projects but be in direct contact with your customer to keep the lines short, with weekly reporting and ad-hoc reporting. From project management perspective you will get experience in all from project initiation, project planning, risk/issue management, budget/forecast, handover and everything that belongs to project management. My profile here shows only a small part however my CV and LinkedIn writes a lot more what I can do for you. Contact me for further discussion. Fedor
$12 AUD in 10 days
5.0 (2 reviews)
4.6
4.6
42 freelancers are bidding on average $15 AUD/hour for this job
User Avatar
Hello, I have read your requirements and ready to start ASAP. Let me know if you have any questions. Best Regards, Ali
$16 AUD in 10 days
5.0 (140 reviews)
6.7
6.7
User Avatar
Dear Project Poster, I have relevant hands on 5 years of experience .We have a team of all the skills. I assure you about the work quality and time delivery. Please give me chance to complete this project. I had already done the same work in past. Looking forward to hear from you. Let me give an opportunity to work. We can talk further when you message me.
$15 AUD in 10 days
4.9 (5 reviews)
4.1
4.1
User Avatar
Hi mate, As far as your project is concerned, I can handle an international team that you would expect as I’ve an adequate experience on Virtual Assistance, Customer Support and Team handling for more than 3 years. I assure for your 100% satisfaction once we get associated. Also, I’m expertise in: Data Entry & Data Processing Copy Typing (55+ wpm with 100% accuracy) Lead & Internet Research (certified web searcher for UK leads) Data & Web Scraping (manual mode) Proof Reading Subtitling & Time Coding Social Media Optimization & Management Blogs Management Documentation Virtual Team Management Mail/Chat/Ticket Handling Ads Posting & Directory Listing MS Office & Google Docs Tools Kindly chat with me for 10 minutes free work before consideration since hiring with satisfaction matters a lot. Thanks & Regards Karthikeyan
$8 AUD in 45 days
4.9 (5 reviews)
3.4
3.4
User Avatar
Hello, I m Tahsinul Alam, completed Masters in Software Engineering now working as one of the project manager of Workspace Infotech, software/Outsourcing firm located in Dhaka, Bangladesh. We have 13 different teams to work in different web and desktop technologies + admin related work all over the world. Technology: We have excellent and dedicated Team of software/web developers, designers, data entry or admin support, customer care,accounting. We work on Php & Mysql(any framework) and CMS like drupal, wordpress, Oscommerce, API like paypal integration, wordpress plugin integration and java,jsp , template design. We do online services including online support+ data entry+ SEO + admin support+ Sales representative + accounting to client. We can give u full team or individual (worked directly under u) fixed salary or project basis or hourly support as u want. About your project: We go through your project details & we are confident in doing this whole project in due time. End point: Check the reviews for our previous work & also check for our company portfolio and all other questions may arise. Please send us more specific information as needed ( we need to sit for more details, after that we can give u perfect budget & timeline) So that we can move forward easily. Hope we can do a good business in near future. thanks and waiting for ur response. Thanks Tahsinul Alam Project Manager WorkspaceIT
$12 AUD in 10 days
5.0 (2 reviews)
2.9
2.9
User Avatar
I've been a customer service agent for 7 years with 8 years experience in psychology that helps me exhibit great leadership qualities. I've worked with notable companies like AT&T, McAfee etc and taken roles like customer service agent, supervisor, trainer and manager. I've been a trainer 4 years where I've trained over 480 candidates and managed over 200 people in the past as their nesting manager and team leader. I've undertaken many roles in the past that goes beyond this cover letter and will leave it at this to keep the cover letter crisp. PM me for more details. P.S. I've worked with e-commerce software programs and handled refunds, chargebacks in the past. Leadership through handling employees is also something I've done in the past.
$14 AUD in 10 days
5.0 (2 reviews)
2.2
2.2
User Avatar
Dear Valued Employer, I can add value to your project, by suggesting new ideas. I am fast and reliable. For further understanding why I am the right firm for your project, kindly check my profile, reviews, rating and portfolio. With over 8 years of cross-functional experience, and helping clients world wide with diversify team, I provide genuine and innovative solutions as per your circumstances and requirements. I am MBA-Finance, M.A-Economics, and Qualified Chartered Accountant. If you feel to discuss more before you award me the project, you can send me the message. Kind regards, Rakesh
$12 AUD in 10 days
2.6 (3 reviews)
4.3
4.3
User Avatar
Tengo experiencia en reuniónes empresariales y dirección de grupos. Facilidad en el habla, en la casa comunicación e información de un tema específico.
$18 AUD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello My name is Pranav I have checked the details shared by you Please consider my bid and we can discuss more so that i can assist you in better way about the project My Portfolio https://www.freelancer.com/u/amitarai.html
$15 AUD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Note: I'm a seasoned prodessional and will help you with your projects. I'm also the equally qualified as i'm already done my post graduate in software project management and having the vast experience of more than 6 years of industry. For verification purpose i'll provide you my linkedin profile link. ping me soo so that me finalize the work and start working soon.
$21 AUD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
 I am self motivated, punctual, confident and quality driven individual With a solid experience of 3.6 years in Hotel and hospitality industry & Customer service industry, I am prepared to be a contributor of your team.  My strong initiative and exceptional organizational skills combined with my ability to work well and under pressure, allow me to play a crucial role in fast paced customer centered environment. Furthermore with the best achievements and success in contributing the customers delighted experience in the industry.
$17 AUD in 6 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I have experience in Customer Support at IBM Bratislava. I am customer orientated , able to coordinate a team . Hard working person
$11 AUD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I should be the candidate you are looking for! Place holder bid only. Would like to charge $8 USD per hour. Alternately, I am open to a base pay plus an incentive based on the performance. Expect high quality and accurate output. My profile: 10+ Years of experience in managing an in house team of 30+ in working with few clients in US. I can work during US timings. I am also well versed with SEO / Online promoting strategies. Hands on experience developing and promoting few hundred websites. I have strong communication skills and worked with some prominent US clients offering private label services. I also have access to a team of freelancers who work part time with me on various projects. I can multi-task and can handle a broad range of tasks. I am also a very fast learner.I am sincere, Hard Working, and available online 24/7 when needed. You can try me for a week before deciding to hire. Can provide references upon request. Looking forward to have a great time working with you. Regards, Sudhani Don
$12 AUD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, I'm owner of startup company from Macedonia and I have very good experience with project management. My passion and love for my work give my best result in every project. Kind regards, Alex
$13 AUD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi there, Good Morning to You! After reading the requirements of your job description, I felt that you need someone who is dedicated and passionate about working for customer satisfaction and their needs. I am an experienced Support Engineer. I have been responsible for simplification of user experience and the applications. I believe the knowledge and skills built up during my previous time make me the right candidate for this role. I have accomplished tasks within the defined framework; followed guidelines, underlying processes and standards.I have also demonstrated high level of quality, speed, reliability & efficiency with minimum reaction time for daily support services. Please let me know if there are any further questions. I would be happy to reply. I am available to start work immediately. I look forward to hearing from you and an opportunity to work with you. Kind Regards, Priya P.S. I always focus on continuous learning contributing to my professional development. Recently I have taken courses on Digital Marketing and Career Advancement Program. This demonstrates I am self motivated and quick learner, adaptable to work environment.
$14 AUD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
We can discuss further after more details are provided
$15 AUD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Outstanding English skills , over 10 years experience in Customer Service Data Entry and excellent internet connection . Availability to start immediately.
$12 AUD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I'm best candadite for your company. I used to work at the oilfield and I know how to work with different type of customer at the same time I'm preparing myself to get the project management certification. I know how to work with Trello, Basecamp, etc. I have good knowledge with any microsft software and any type of software. I will available for your customer any time, doesn't matter the hour and I know how to handle any issue with professionalism. Finally I want you to know that I'm a 100% organized person, also I have the ability to resolve any kind of problems and work under pressure. Also I'm proactive, self-motivated, efficient, responsible and orderly. I will help you in everything you need and in any time.
$11 AUD in 35 days
0.0 (0 reviews)
0.0
0.0
User Avatar
My name is Guillermo Orellana, CEO of Caribbean Innovation Technology - CITECH. CITECH it is an outsourcing company located in the Atlantic Coast of Honduras in the city of La Ceiba. CITECH has been in the outsourcing industry for over 2 years now delivering very successful results. We are currently providing BPO Services, Brokerage Services, Sales and Customer Service/Support for two different Logistics companies in the United States. My team and I decided to base our operations in the city of La Ceiba due to the excellent level of English and Spanish (both verbal & written) and the advanced level of computer skills that people posses. CITECH is confident of its bilingual human resources and competency to deliver a high quality job. We are looking forward to hearing from you. Please do not hesitate to contact me if you have any questions. Thank you
$8 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, Thanks for giving me opportunity to respond you on this proposal. My Professional Synopsis  A dynamic professional with over 2 years of experience in Project Management, Database Administration, and Software Development.  A project planner with expertise in spearheading numerous projects and ensuring delivery of projects within the time & cost parameters.  Adept in end-to-end development of software products from requirement analysis to system study, designing, coding testing, de- bugging , documentation and implementation.  Proficient in Oracle Database Administration involving installation, configuration, tuning and migration of databases along with database design and management.  Bachelor’s Degree in Engineering (B.E) – Computer Science from Amravati University.( Pursuing ME from Pune University)  An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude. Project Management o Conducting Case / System / Process Study for project planning, scoping, estimation, tracking. o Implementation of project plans within deadlines. o Team mentoring, deployment, monitoring and development. o Defining best practices for project support and documentation. o Recruitment, training and counselling of
$16 AUD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, Below is my proposal : 1. Assign tasks and resources on ongoing basis 2. Identify issues on ongoing basis 3. Use basecamp for task management and issue management I have extensive experience in using Microsoft Project. I am certified Project Management Professional [PMP] Regards
$15 AUD in 10 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of AUSTRALIA
Applecross, Australia
5.0
3
Member since May 4, 2016

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759) & Freelancer Online India Private Limited (CIN U93000HR2011FTC043854)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.