Amazon Connect Setup (Simple Flow only for Calls)

$30-250 USD

Closed

Posted

about 3 years ago

$30-250 USD

Paid on delivery

I'm new to ecommerce and I need to set up a better call center for my stores. Amazon Connect looks like the best option thinking long term. We are looking for someone to finish setting up our call routing on Amazon Connect for one of my stores and make it possible to replicate for other stores/websites. This is a basic set up. We want calls to be routed initially to Soft phones, then to mobile if needed. In case of no answer, and outside of operating hours, we need capability of voicemail and send a notification by email with a transcription of the audio: [login to view URL] We need someone who has done this task in Amazon Connect before to make sure it is set up correctly and well tested.

Amazon Web Services

VoIP

Twilio

Project ID: 29781030

About the project

3 proposals

Remote project

Active 3 yrs ago

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3 freelancers are bidding on average $218 USD for this job

@falaksafi

Hi, I am an experienced system admin having expertise in different Linux servers. I have worked in many similar and complex projects before. I have good knowledge of voip solutions like asterisk, pbx, 3cx etc and have integrated those with different CRM like vtiger. I have good knowledge of aws technologies and have worked with amazon connect and can setup for your business. Please drop a message. Thanks Safi

$250 USD in 7 days