Greetings!
I am Shajarah Marie. I have good listening, communication, and social skills. I can handle a high volume of calls. I am able to speak English and converse with Native Speakers properly. I have knowledge about Slack, Zendesk, and Gmail as I have tried using the tools already. I am looking for a long term job opportunity that can help me achieve my goals in life.
I have been working as a Customer Service Representative for more than a year now. I am used to speaking with people from abroad especially from the USA and UK by phone calls. In my current job, I do chat support, inbound and outbound calls to customers in the UK. I am used to the graveyard shift - thanks to my work experience that follows the UK timezone.
I can provide good customer service and can ensure that customers leave with a great impression. In my current work, I do checking order status, answer customers' queries regarding orders, also do the ticketing system, and etc.
If you award me this project, I will be very happy to further discuss things with you.
Hope to hear from you soonest.
Warm regards,
Shajarah