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Answer Incoming Calls & Emails -- Someone Who Likes Dealing With Customers

$5-12 USD / hour

Closed
Posted about 5 years ago

$5-12 USD / hour

I am looking for someone who can help me answer incoming calls and emails for pick up requests. I own a small engine recycling company. People reach out to us for pick ups and sometimes I get swamped with incoming calls and emails. I would need to train you on how to answer these calls/ emails and how too answer any questions my customers might have. This would be a part-time job. 15 hours a week or less. I need someone who speaks english fluently and who can work during Eastern Standard Time.
Project ID: 19377999

About the project

11 proposals
Remote project
Active 5 yrs ago

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11 freelancers are bidding on average $7 USD/hour for this job
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In response to your job posting, I would like to send a proposal for your job requirements. I believe that we are capable of providing you the service that you need. Let me introduce to you our company, briefly. Our team is composed of young, highly skilled and educated persons, willing and able to get the job done with optimum results. All our staff are college graduate, proficient in all MS Office applications, has high level of business etiquette and all are team players. We have a very strong experience in Virtual Assistance. Our task includes, data mining, posting, calling leads and business partners to set up appointment with our clients, maintaining calendar and activities and other administrative functions. We also help them setup and maintain their website and provide technical support. Our Virtual Assistants are trained to exceed our customer's expectation. All of them possess at least a college degree, fluent in English and underwent extensive training in research, data entry, communications, MS Office application and call handling In addition, we are a firm that demands passion in all our duties, we have a mindset to treat your business as if our very own business, by instilling superior quality of our services to drive and meet your distinctive goals and demands. We look forward to hear from you. Gisselle Ann De Leon Chief Executive Officer OutsourcePH
$9 USD in 40 days
5.0 (13 reviews)
5.6
5.6
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Hello Have a Good Day. I would really like to work with you on this one if possible! I went through the job description and understood your requirements. I do have a couple of questions, but first I would like to make you an offer and some background so you can check my work out. If the above offer sounds like something you would be interested in, I would love to hear from you. Let us have a quick chat to discuss this project. Regards, Muhammed Kabir
$5 USD in 40 days
4.9 (87 reviews)
5.0
5.0
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Greetings, I love to work email handling and customer services representative and answer your clients call and handle email respond. I have experience in email marketing and handling and good English speaking power. Before hire me talk to me over Skype call and take my I review so you have better idea about my skills. Looking forward your prompt response. Rsgards, Shah
$8 USD in 30 days
5.0 (2 reviews)
2.1
2.1
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Hi There ! My name is Jean-Francis Ngan, multilingual (French & English) customer representative. I am very involved in support / customer service projects and have a great experience in phone support, email and chatting. I have worked in contact centers here in Germany and I have also worked for many clients whose missions focused on customer support. About my expertise in customer support, I worked a lot for Online Stores by immersing myself in ecommerce platforms such as Shopify, Magento, Intercom and Zendesk. Regarding Shopify, I worked a lot as a support agent and my role has always been to: - Give customers information by checking their tracking numbers - Make discounts, gift certificates, bonuses when customer orders have exceeded delivery times. - Proceed to cancellations and refunds of customers who felt frustrated and dissatisfied due to late delivery - Provide customer service via Live Chat and offline - Enter new customer tracking numbers when their orders have been reshipped. As for the other platforms such as Zendesk, I provided the live support service by receiving customer ticket management, on Intercom, almost the same thing and on Magento, it was much more customer orders . I also worked as a Francophone moderator on Facebook and my role consisted of moderating the customer's Facebook page and answering customers' questions about information about products and services and also about their orders. Best regards, Jean-Francis Ngan
$5 USD in 40 days
2.1 (8 reviews)
3.0
3.0
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Hi Respected Project Manager I just went through your proposal and I am interested in this Project. I have 4 years of experience in sales working for Telus Telecommunications based in Canada handling clients and calls for them. I know how to handle customers on calls and email and I am 100% sure and confident that I will be able to offer you and the customers the best service. I can send you my experience letter for confirmation. Regards Aditya Manhas
$5 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hi I will be happy to help you with your project with 8 year's experience in inbound and Outbound customer service and Chat / Email operations. I've worked with Convergys BPO US based MNC Call Center. I've worked with EE / T Mobile 4G Network Customer service in UK. I've recently completed project for Electricity service provider NPOWER in UK. I've worked with Singapore Airlines and United Airlines. Please revert so that we can discuss further. Kindly reply Hi to start a conversation. Kindly send me a typed message on chat as I am not able to initiate chat message from my side.
$10 USD in 25 days
0.0 (0 reviews)
0.0
0.0
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I have 18 years of experience in both Customer Service (Call Centre) and as a Recruitment Consultant (H.R) assisting U.S. UK and Australian customers. I was trained at a large Call Center in South India and served as Business Development Executive for 1 year Some of the Call centres that I have worked in are Enterprise-Rent A car,RR Donnelley,Accenture Financial Services to name a few. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness.
$7 USD in 40 days
0.0 (0 reviews)
2.4
2.4
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HI, I can do this job for you for a very good price because I need good reviews for my profile to get future work. Thank you
$5 USD in 30 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Fort Wayne, United States
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Member since Apr 28, 2019

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