Hi,
I've graduated with a Bachelor of Science in Management Accounting.
I was based in UAE due to our company project which is located here. To mention 3 of my top skills, I would say it will be Organizational skills, Team/Project Management and Efficiently work on Microsoft Office. I have also had 5 years of experience in the BPO industry. I started as a technical support representative and moved on as a telecommunication customer service specialist and supervisor. My job included solving customer's problems on the set of the call and provide them the best solution while also pitching a sale as the best solution to the current concern which helps out the customer in a better way. I was able to supervise a group of agents for 3 years where I was coaching, interviewing, sharing best practices while making progress reports to my Project Manager. Working at any shifts should not be a problem for me. I would like to be able to work with you for longer than 12 months.
I believe I stand out above other freelancers because I possess solid writing skills which have enabled me to compose quality correspondence. I have the analytical skills to diagnose problems and improvise viable solutions.
I very much hope that you will look favorably upon my application by recognizing my enthusiasm, talents in this field and my future potential. I would dearly like to further discuss the scope of this position, with you in person, and would welcome the chance of a meeting.
Regards,
RIna