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Inbound technical support - chat and phone support - English

$2-8 CAD / hour

Closed
Posted over 5 years ago

$2-8 CAD / hour

Chat and inbound phone based technical support for a number of client organizations. High level of English both spoken and written is required. Knowledge of French is a definite asset. Above average technical skills, attention to detail as well as being able to multitask. Logging and documentation are absolutely crucial. Bonuses paid out weekly, monthly and quarterly based on key performance identifiers including speed to resolution, resolution of an issue on initial contact, lead generation for the Sales teams.
Project ID: 17744817

About the project

15 proposals
Remote project
Active 6 yrs ago

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15 freelancers are bidding on average $6 CAD/hour for this job
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Hi, I am Ranu, I just felt interested in this job as I have some suggestions that you must be aware about them. I am full stack expert So I ensure you that we can give you the best solution for this over this requirement I prefer to start with some Formal chat. Feel free to get in touch :) Regards Ranu M
$8 CAD in 40 days
5.0 (41 reviews)
5.7
5.7
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well i have a team but for this task i have a person who is french spoken as well and is into it as well so should be a best fit for your job lets discuss more and you perhaps can have a chat with him hoping to get started and thanks in anticipation regards
$8 CAD in 40 days
5.0 (16 reviews)
4.6
4.6
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Hi, I have 4+ year exp. in Codeigniter, Wordpress, PHP, HTML, HTML 5, CSS, CSS3, Jquery, Angular Angular2 , Node js , Prototype & JavaScript. I work towards providing reliable, relevant and robust IT solutions at most competitive prices to my customers. My expertise- -Graphic Design, Website Design, web development. -HTML, CSS, JavaScript, Angular Angular2 , Node js , for front end. -PHP, WordPress, Magento, CI for Backend development... Thank you...
$6 CAD in 40 days
4.8 (17 reviews)
4.5
4.5
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Hi, I'm Expert creative Website PSD Design,Logo Design, Graphic Logo Design, Banner Design, Brand Design, Visting Card Design to help people for there business. And make user-friendly websites and applications is truly a passion of mine and I'm confident I would be an excellent addition to your organization. In addition to my knowledge base, I actively seek out new technologies and stay up-to-date on industry trends and advancements. This has allowed me to stay ahead about my work. Thanks!
$5 CAD in 40 days
5.0 (4 reviews)
1.3
1.3
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Hi, I have a core dedicated team for this work and we can very well get this done. Lets discuss on chat and get started.
$7 CAD in 40 days
3.4 (1 review)
1.0
1.0
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Hi, I have read your project description " Chat and inbound phone based technical support for a number of client organizations. " and i am glad to work with you to complete the project. with my skills and expertise i can finish the project within budget and in a timely manner. If you want a true professional please consider me and give me chance. Thank you.
$3 CAD in 40 days
0.0 (0 reviews)
0.0
0.0
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Several yrs in different types of customer service. Able to dedicate the time you need for job completion
$11 CAD in 40 days
0.0 (0 reviews)
0.0
0.0
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Good day! I am Thierry, I am a bachelor of Science major mathematics, my native language is French, I speak conversational Spanish and I am fluent in English. I really like your project and I would love to work for you since I am a virtual assistant who is looking for a stable long-term job. I worked for most Canadian companies which are; E-commerce websites, Investment websites, Courriel websites, Tutorial websites and others. I was doing data entry, doing some reports, answering customers queries (technical/non technical) through Calls, Live-Chats, Emails, Tickets and also checking in the CRM. I know all the basic troubleshooting on hardware and software, I am good with technology, I am an easy learner, team player, team builder, self-confident and always focus on my goals. I know my rate isn't that low but If you consider me, it will be a great honor and be assured that I will provide the best service. I am waiting for your message, have a great day! Best-regards.
$7 CAD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have a 2000 seater and we care more than capable to handle your work load .
$7 CAD in 40 days
0.0 (0 reviews)
0.0
0.0
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I'm a flexible, reliable and dedicated person that has provided accurate, straightforward and timely service to several call center companies for the past 4 years of my experience. I am specially skilled in written communication, not to mention that I can converse splendidly over the phone as well. With my 4 years of experience, I handled several tasks and used a lot of process tools: Salesforce, Zendesk, and other company provided workflow tools and knowledgebase sites. Still, I am very much open to new systems and process, because I view this as an opportunity for me to learn new strategies and ideas to improve my skillset. I am a very disciplined person when it comes to work ethics, punctuality and quality when it comes to my work. You can also count on me when it comes to reliability and effectiveness. I am also a team player, I always share ideas and find ways for my co-workers to enjoy work without sacrificing its quality.
$6 CAD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi Team, I have a work experience of 4 years in remote technical support process. I have worked with Dell international for 2 years. Most of my clients were from US & Canada, therefore I have a good understanding of the work culture, and language has never been an issue, as i have a neutral accent. I am good with technical support and sales. Looking forward to your reply. Regards, - Pulkit
$8 CAD in 30 days
0.0 (0 reviews)
0.0
0.0
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Greetings from the Philippines! I am Diana Carlos, call me Dianne, a mom of two who is technically savvy and love talking to clients specially when I helped them. I previously worked for Ring Central as Technical Support, Australian Gas and Light as a Customer Service, Dell, Verizon, etc to name afew. My last work was Managing a computer retail store for 4 years until I decided to work on my own. For me, a strong founded company should have a reliable backbone to help them grow their business specially when problem arises from the backend. And that is where I can help you. Deliverables: I can start providing technical support as early as Nextweek, provided you will give me at least 3 days notice and a copy about the product I am about to support, so I can have a full grasp of it. I can work for 8 hrs a day and 40hrs in a week. I can render overtime in case the need arises. I am very open for shifting schedules. Skills: Troubleshooting desktop, laptop, mobile devices, and other accesories like printer, rounter, modem, etc.) Formating, re-installing softwares. Provide preventive maintenance for your computer. Back-up files, retrieve files, and provide remote support. Plan, design, and Install computer networking. Help setup Ring Central voip and the like. Technology: I am currently using 25mbps Pldt Fibr (and if God forbid you choose me, I am willing to get an extra 50mbpsFibr connection from Converge as a back-up). For my headset I use plantronics. For my laptop, I use Asus Amd A10 3.5ghz 8gb ram with Nvidia, for multitasking task the company might require. For my salary. Cad 6 per hour x 8hrs= Cad 48
$6 CAD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of CANADA
Nepean, Canada
5.0
1
Payment method verified
Member since Sep 11, 2018

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