Asterisk PBX (inbound and outbound) integrate with CRM

• Session recording and transcript mailing

• Telephony Infrastructure, including Computer Telephony Integration (CTI)

• Interactive Voice Response (IVR) technology

• Allows for integration with third-party applications such Business Process Management (BPM) software

• Allows remote access with appropriate permissions and security

• Capable of “smooth” transfer between existing Client Contact Center Service agents

• Automatic call distribution (ACD) and Skills Based Routing

• Inbound Dashboard

• Interactive Voice Response (IVR)

• Automated Attendant

• Computer Telephony Integration (CTI) with scripting to display customer records

• Voice Recording – with control settings

• Voicemail

• Call Back Messaging

• Call transfer capabilities

• CSR status display (busy, available, away)

• Supervisor controls

• Surveys

• Reporting features in real time, scheduled, and customizable

• Security and Reliability

Skills: Asterisk PBX, Java, Linux, Software Architecture, VoIP

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About the Employer:
( 1 review ) Klang, Malaysia

Project ID: #15410619

11 freelancers are bidding on average RM2470 for this job

RM1833 MYR in 10 days
(73 Reviews)

Hi, We have read your requirement and you should go for any cloud based CRM software (Like SugarCRM, vTigerCRM, Zoho CRM etc). We have done lots of customization on vTigerCRM/SugarCRM/Zoho CRM like - BAR Code Implem More

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I am an IITK graduate and I have 9 years of experience in software development. I have 100% completion rate and I have finished all the projects with the highest level of customer satisfaction. Relevant Skills and Exp More

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Asterisk PBX (inbound and outbound) integrate with CRM Relevant Skills and Experience Asterisk PBX (inbound and outbound) integrate with CRM Proposed Milestones RM3000 MYR - Asterisk PBX (inbound and outbound) integr More

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(3 Reviews)
RM1833 MYR in 10 days
(1 Review)

Hey, We're a team of Professional developer. Working on our startups and freelancing on the side to create an added revenue stream. We have expertise based on your requirements. Let's start working!

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We are a team of professions with Industry exposure. We can give an industrial aspect to your project side by developing your requirement. Relevant Skills and Experience A team of professionals and developers working More

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(0 Reviews)

A proposal has not yet been provided

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