LA or NYC based customer service representative for outbound calls

Closed Posted 3 years ago Paid on delivery
Closed

We're looking for support for our US customer experience team that supports a network of creative studios in the US, UK, Ireland and Germany.

We recently launched 2 LA studios in West Adams and Silver Lake and after a free trial session at the studios, we want to find out about their experience and bring them back into the studios as a paid customer.

Task:

- Call our new LA customers and find out how their experience was so we can improve it

- Invite them back for a 20% off session at our rehearsal studios (our customers have a great relationship with us so this will be welcome!)

- Follow-up on these with an email, and track responses/reasons.

Work would be from now until May 20, with the potential of ongoing part-time customer service management duties.

Telemarketing Sales Leads Customer Support Bulk Marketing

Project ID: #30000953

About the project

10 proposals Remote project Active 2 years ago

10 freelancers are bidding on average $21/hour for this job

SurbhiSharma786

Hello,( I am an Expert in Email Marketing ) After carefully reading your job description, I analyzed that basically, you require the following: - looking for support for our US customer experience team that supports More

$15 USD / hour
(2 Reviews)
4.1
aldir9948

tenho uma boa comunicação e me relaciono bem com pessoas, tenho um ótimo potencial para seu trabalho.

$19 USD / hour
(0 Reviews)
0.0
mrbehchinyew1

Experience in Data Entry, Administration and research writing for more than 4 years. I have a broad knowledge on other Microsoft Office tools such as Microsoft Word and Excel. Along with the skills in data entry, it is More

$50 USD / hour
(0 Reviews)
0.0
beverlybongcas1

Hi, I am interested in working on this project. I have over ten years of experience in sales, from opening to closing and over two years in customer service. I have an exceptional level of flexibility and versatility m More

$20 USD / hour
(0 Reviews)
0.0
mayorxlusiv

Hi there, I came across this exciting position and i'm definitely interested in working with your company. My name is Mayowa (but you can call me Mayor), i've worked as a communication strategist before i was later m More

$20 USD / hour
(1 Review)
0.0
Lestpure10

Hi, my name is Kim Lozano residing from manila. Philippines and in hoped to get a position as a Virtual assistant. I dont have experience with the said role, having said that I am more than happy to learn about the rol More

$15 USD / hour
(0 Reviews)
0.0
michellebethk

I've reached out to old leads in my prior job as a remote administrative assistant at a solar installation company so I have outreach experience. I also have a background in the medical administrative field as a record More

$17 USD / hour
(0 Reviews)
0.0