Pawan K.

My Name is Pawan, born and brought up in New Delhi. • I have got work experience of about ten years, Love to travel, exploring new places and meeting up new people • A target-driven professional with over 10 years of experience in Travel, Finance, Accounting, Last worked as an Analyst with EXL Services Private Ltd., Gurgaon(3yr) • Expertise in interacting with AMEX employees via E-mails & calls and resolving issues related to travel • Reimbursements and expenses for AMEX corporate cards • Proficient in ensuring nil customer complaints • Highly skilled in ensuring customer service excellence by providing excellent service in terms of their account • Management & providing timely resolution to their queries • Helped in resolving critical issues related such as employee business travel reimbursements, vendor payments, AP • & bank reconciliations, and escalated important matters to upper management • A keen communicator with honed interpersonal, problem solving and analytical abilities