Customer-Focused AWS Connect Development

Hello Good afternoon , I just finished reading the job description . I see you are looking for someone experienced in developing products using Asterisk PBX, Linux, VoIP, Java and Amazon Web Services. This is something I can do, Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects only on freelancer.com. 2. I have not received a single bad feedback since last 5-6 years. 3. You will find 5 star feedback on last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) My Portfolio: https://www.freelancer.com/u/AwaisChaudhry Please start the chat to discuss it further. Regards, Awais

Dear mazambadar,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in Java, Linux, Asterisk PBX, VoIP, Amazon Web Services and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details or let's appoint time for Zoom meeting to meet and discuss your project in details.    Best regards, Sales department Tangram Canada Inc.    P.S. As you see from details of your profile, you located in UK (Great Britain). Be informed that our technical offices located in Ukraine i.e. you will be able work with our developers almost in same time zone.

Hi there, I'm thrilled to apply for your Customer-Focused AWS Connect Development project. With 4-5 years of experience in Java, VoIP, Amazon Web Services, Asterisk PBX and Linux, I'm confident in my ability to bring valuable insights and expertise to your initiative. Please note that the initial bid is an estimate, and the final quote will be provided after a thorough discussion of the project requirements or upon reviewing any detailed documentation you can share. Could you please share any available detailed documentation? I'm also open to further discussions to explore specific aspects of the project. Feel free to check out my profile, showcasing my portfolio, past jobs, and client reviews. It reflects the quality and professionalism I bring to every project. My goal is to provide a competitive budget without compromising on quality. Thanks for considering my proposal. I'm eager to collaborate and contribute to your project's success. Let me know if you need any more information. Best regards, Rashid Amjad

Hi, Proposal: Customer-Focused AWS Connect Development Our approach for customer-centric AWS Connect development: Needs Assessment & Customer Analysis: Tailored solution for your business goals. AWS Connect Configuration & Customization: Personalized contact flows and integrations. Customer Journey Mapping & Optimization: Improved interactions and self-service. Real-Time Analytics & Reporting: Data-driven insights for service enhancement. Agent Training & Support: Empowering agents for efficient platform utilization. Security & Compliance: Ensuring data safety and regulatory adherence. Testing, Deployment & Post-Implementation Support: Seamless integration and ongoing optimization. Let's discuss creating a customer-centric AWS Connect solution. Best regards,

Hello Greetings, After going through your project description, I feel confident and excited to work on this project for you. But I have some crucial things and queries to clear out. Can you please leave a message on chat so we can discuss this and I can share my recent work similar to your requirements? Thanks for your time! I look forward to hearing from you soon. Best Regards

Nice to meet you mazambadar, My name is Anthony Muñoz, I express my interest in working on your project after carefully reading the requirements and concluding that they match my area of knowledge and skills. I am currently the lead engineer for the IT agency DSPro and I have more than 10 years of experience in the field. I have successfully completed a large number of similar jobs and I consider your project to be a challenge in which I would like to work and be able to make it a reality. Please feel free to contact me, it will be my pleasure to help you. I greatly appreciate the time provided and I remain attentive to any questions or concerns. Greetings

As a seasoned Linux Engineer with deep familiarity in various aspects of AWS, Asterisk PBX, and VoIP technologies mentioned in the project description, I strongly believe that I can be your ideal choice for your AWS Connect development needs. With demonstrated skills in Ubuntu, Centos, Kali Linux and more, I am confident in setting up an IVR system that enables smooth engagement with your customers. Having extensive knowledge of call routing and queuing along with AWS Connect expertise is essential for implementing efficient service operations, and I am well-versed in all of these. My proficiency extends beyond technicalities; my emphasis has always been on creating impactful solutions that align businesses with their customer-centered approach. As a full-stack developer experienced in Java and JavaScript frameworks like Reactjs and Nodejs, I can provide a comprehensive solution by integrating LEX Chat with AWS Connect to improve your customer service capabilities. Considering the nature of your project and the need for a seamless customer service experiencewith 

Hello,*****Customer-Focused AWS Connect Development **** I read your requirements carefully and understood very well about the project scope and started working accordingly in stages. I have more than 11+ years of experience in programming and I believe that I can start working step by step and achieve the project goal in a short time frame. I will work 40 hrs a Week full-time remote basis and provide you with quality work. Open a discussion so I may show you my projects and get more confidence. With Regards, Thanks, Julian

Greetings! Dear , How are you? This is Milla from Ukraine. I am a candidate for your project. i have just read your proposal and understand the requirements. I’m a PRO Amazon Web Services, VoIP, Linux, Java and Asterisk PBX Expert with over 7 years of experience in web programming. I can start the work immediately. Client satisfaction is my pride and goal. I hope to make another perfect result with an excellent client. Kind Regards, Maksim

Hello , I’ve carefully checked your requirements and really interested in this job. I can complete your project on time and your will experience great satisfaction with me. I have rich experienced in Asterisk PBX, Amazon Web Services, Linux, VoIP and Java. I’m ready to discuss your project and start immediately. Looking forward to hearing you back and discussing all details. Thanks and Regards. Evgenia.

Dear, Client I have rich experiences in AWS connect and IVR system, specially I've worked with other clients in similar project and I can work on your time zone. I'd like you to discuss the requirements in more detail through chat and start right now. Regards

Being an AWS Connect expert with a comprehensive skill set that extensively covers your project requirements, I'm confident in my ability to deliver extraordinary results for you. Over the course of my 18+ years in the industry, I've garnered substantial experience implementing IVR systems, call routing and queuing setups, and LEX chat with AWS Connect. This includes similar projects catering to customer service operations like yours. With your team's customer focus, my profound experience in facilitating excellent customer service operations aligns perfectly. I understand the crucial importance of providing a seamless and efficient customer experience, and guarantee to make your AWS Connect system an invaluable asset for your team of less than 10 agents. Let's embark on this journey together to transform your digital vision into reality. With me, you're not just gaining an AWS Connect expert but a well-versed IT professional capable of delivering excellence from project beginning to revamp. Don't compromise on quality or risk repeating past mistakes. Choose someone like me who is consistently committed to ensuring success - Deepak Sharma.

Hello, With my vast and diverse technical knowledge and experience in AWS, your hunt for the perfect freelancer for the Customer-Focused AWS Connect Development project ends here. My proficiency in AWS's range of products stretches from S3 to RDS Management and AWS Connect. Making a comprehensive IVR system, implementing call routing, queuing, and LEX chat definitely fall within my domain of expertise. Additionally, I am highly experienced in facilitating customer service operations. This skill has been honed through numerous past projects that allowed me to improve customer service by integrating cutting-edge technologies seamlessly. With your team of 10 agents, I can efficiently design and develop a system ensuring a remarkable customer experience. Lastly, my primary priority is delivering excellence to all clients. My commitment to meeting project deadlines, delivering scalable solutions and providing ongoing support will ensure this project runs smoothly exceeding your expectations. Together, we can create an efficient AWS Connect system that empowers your team to provide your valuable customers with an impeccable service. Regards, Janith.

I have a very good experience of 6 yrs on contact centers with MNCs like TCS, Cognizant and currently working for tech mahindra on Amazon connect also using Lex along with generative AI

Hi, Hoping to get this opportunity to prove my relevant skills here, I am in contact center business since more than 8 years now, has experience on AVAYA and AWS Connect. You may contact with me and give me some sample task to check before confirming the bid. Thank you. Will look forward to your reply.

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