With over 3 years of proven experience as a Virtual Assistant, I, Minerva Besona, with 100% Job Success and Top Rated in Upwork, offer a robust skill set tailored to optimize your operations. Proficient in customer service, email handling, social media management, and virtual office support, I excel in both Mac and Windows environments. My proficiency extends to various software tools such as Word, Excel, Outlook, QuickBooks, Google Docs, and CRM platforms.
I specialize in delivering stellar customer support via phone and online chat, precise data entry, calendar management, research, and e-commerce support. As a proactive team player, I thrive in collaborative environments while also possessing the autonomy to manage tasks independently when necessary.
Thank you for considering my candidacy for this position. I hope to hear from you soon to schedule an interview.