Our android app is visited by more than 100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Assamese language and English grammar is a must.
Past Experience - Past experience with customer support and engagement is a plus.
Skills: Hindi, English, Assamese.
Remuneration - INR 12,000 - INR 15,000 / month
Dear Hiring Manager,
To start off I was born and brought up in Assam and I know how to read and speak in Assamese and also thanks for reviewing my application, I do have 12 plus years of experience in customer handling and have worked with companies like Dell, HP, IBM and Wipro. I started off my work as a technical support executive helping USA customers and then got promoted as a lead and then a manager, due to a injury on my leg I had to work as a freelancer from home and since the last 3 years I have been working with different projects and have given successful completion rate to all my clients. Yes I can rate 10 on my communications skills and with my so many years of experience in customer service I will be able to handle any customers with ease and I am sure customers will be satisfied with my resolution.
I hope to hear from you soon and I can assure you that I can work closely with your company to make sure the company grows.
Thanks
Kaushik
Hi
I want to apply for the project posted by you. And to be frank and honest, I have only article writing and rewriting experiences and no other previous experience in areas related to your project. I am a native Assamese speaker and I would like to work and learn more from your project. Thanks.