GUI to Collect Customer Information

Looking to have a GUI that would sit on existing systems I belive Oracle based. The following are some high level requirements: Ability to? update fields directly from GUI to mapped fields. Information collected would be stored in a seperate database. Ability to integrate a soft phone providing the ability to dial out using the software. Reporting Ability. I have a vison of what the look and feel should be and will submit the prototype if there is intrest. I will also require a Non Disclosure agreement.