Having significant experience of Data Management, SharePoint 2016 and SharePoint Online administration End-user support, ServiceNow Admin, collaborating with the IT Manager to ensure operational security, Also successfully managed MIS/PMO Management, Business Intelligence project, visualize the data with the help of Power BI and ServiceNow, Maintenance and Governance, Also part of Operation Management, people management, team handling, SLA, Strategy Planning, C-sat, Shrinkage and attrition operating plans, decision making and establishing procedures / SLAs for team, also work on multiple projects simultaneously.