Overall 8+ years in IT Security & End User Computing Services for BFSI (Banking-Finance-Securities-Insurance), Telecom, Security, Real Estate, Mortgage Services, Retail, Media Advertising, and Manufacturing Domains.
Skillset:
IT Operations & End user computing Business Continuity & Disaster Recovery Planning, Vulnerability Assessment, Information Security Incident Management, ITSM - Incident |Change| Problem Management, ITIL, Service Desk Operations, IT Operations.
Vulnerability, Antivirus & Patch Mgmt,
SIEM Qualys Guard, Wireshark, Acunetix, Nessus, Symantec Endpoint Protection (SEP 11, 12), COMODO, Sophos, MacAfee, Belarc Advisor, Altris Patch Management, Solar Winds Patch Manager 2.0, Alien Vault
Operating Systems Windows (XP,7,8,10) Mac OS X, Ubuntu, Kali Linux
POS & Rogue devices IBM POS, Akerstorms - LXE RF Terminal (VX6, VX8, VX9), Cognex Scanners, Wherenet Pendants
Enterprise Ticketing BMC Remedy, HPSD,SM9, CA Service Desk, Service Now (SNOW), GM IT