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Call Center Agent For Weekdays -- 2

$15-25 USD / hour

Completed
Posted 3 months ago

$15-25 USD / hour

LATIN AMERICANS ONLY Hello Freelancers, We're looking for a customer support agent to join our team. Duties: - Taking Calls - Helping customers to place orders - Helping customers to locate their packages - Solving issues with customers - Order Status - Follow-ups - Reporting damaged orders to the warehouse - Answering emails Experience in sales calls is a must. Time Zone: Atlantic Standard Time Monthly payment: $450 USD Working Shifts: Mondays and Friday - From 9:00 am to 4:00 pm This is EXCLUSIVELY for a long-term position. Good luck!
Project ID: 37748534

About the project

24 proposals
Remote project
Active 3 mos ago

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Hello! My name is Julieta and I would love to join your team! I worked as an administrative assistant in several companies in my coutry (Argentina), but this year I decided to travel and continue doing this work that I am so passionate about, but virtually. I have experience in customer service, agenda management, social media management and excellent use of: Slack, Airtable, Trello, Microsoft Office Suite: Word, Excel, PowerPoint, Canva, Cupcut, Drive and Dropbox. I also set for the First Certificate in 2010 so I speak English fluently. I am extremely responsible, hard-working, enthusiastic and proactive. I am passionate about solving problems, organizing and giving structure to projects and tasks. I also really enjoy team working and I learn quickly. Thank you very much for your time. I would love to continue discussing your business needs and to work together so I can ease your administrative burden. My availability is flexible, I am looking for a long-term job and I am available at the proposed shifts. I remain at your service for any additional questions.
$225 USD in 15 days
0.0 (0 reviews)
0.0
0.0
24 freelancers are bidding on average $63 USD/hour for this job
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As a seasoned virtual assistant and operations manager, I believe my broad range of skills make me an excellent fit for this call center agent position. My extensive experience in providing exceptional customer support consistently exceeds expectations and has resulted in a significant increase in customer satisfaction ratings. I am accustomed to adapting to different time zones and can easily accommodate the Atlantic Standard Time shift you require. Having deeply invested myself into customer service, I understand the unique challenges that come with managing orders, dealing with issues, and addressing inquiries effectively. My background in sales calls enhances my ability to handle calls seamlessly, identify customers' needs promptly, and offer appropriate solutions. Additionally, I am well-versed in email correspondence, ensuring timely and professional responses. Punctuality and organizational skills are key components of this role and I excel in both areas. Not only will I help your customers place orders and follow up on deliveries with the utmost care, but I'll also effectively report any damaged orders to minimize loses. With an unwavering commitment to long-term commitments and a strong work ethic, choosing me guarantees impeccable service that enhances your business success.
$15 USD in 10 days
4.9 (49 reviews)
7.2
7.2
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Hello. I am keenly interested in this position and can assist you as a customer support agency. I have a huge experience in sales. Kindly message me to get started. Regards
$20 USD in 40 days
5.0 (1 review)
4.1
4.1
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Hi, I have extensive experience in customer service, live web chat, email handling, inbound and outbound calls, as well as all vital roles of a virtual assistant. I can provide real-time responses during my shifts and ensure 100% client satisfaction. Please message me to discuss further details. Thanks, Fida
$15 USD in 40 days
5.0 (4 reviews)
2.5
2.5
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As a seasoned professional in the virtual assistance field with a deep-rooted understanding of customer service and support, I would be an excellent fit for your Call Center Agent needs. I have honed my skills over the years in answering calls, assisting customers with issues, placing orders, and am quite comfortable working within Atlantic Standard Time. Furthermore, my skills extend to answering emails and comprehensively reporting on order statuses – fulfilling virtually every duty mentioned. One thing that sets me apart from the rest is my knack for sales; not only can I resolve customer queries effectively, but I can also offer them new opportunities and upsells, resulting in additional revenue streams. My experience in this essential aspect of customer service could give your business a major advantage. Lastly, I believe my core values align seamlessly with your company's mission. I strive for excellence in everything I do - going above and beyond is not just my commitment but a definitive attribute ingrained in me. My proficiency in technology and dedication to punctuality are additional feathers to my cap. Let's embark on a long-term partnership that will drive your corporate success beyond boundaries!
$450 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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my self pavan kumar reddy am completed my project with in the time i have an intrest on there and it may be complete ,and i have an intrest so much of this project
$20 USD in 37 days
0.0 (0 reviews)
0.0
0.0
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I am Mukesh Rajbhar from India.I am a hardworking freelancer. takes calls from customers answering questions or addressing any concerns they may have.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Greetings, Upon reviewing the job details and requirements, I believe I am well-suited for the vacant position within your organization/domain. As a seasoned Customer Support Specialist, I bring confidence, high-quality skills, and a passion for delivering exceptional virtual performance. My strengths include tech-savviness, meticulous attention to detail, effective communication, and strong negotiation abilities. I excel both as a team player and an independent worker. And i work with the comapny's SLA. Proficient in various project CRM tools such as HubSpot, Freshdesk, Intercom, Zendesk, and experienced in streamlining workflows through management tools like Google Docs, Trello, and ClickUp, I offer a wealth of practical experience and in-depth knowledge to enhance your team or project. If you are seeking a goal-oriented individual with extensive practical experience and a deep understanding of tools to elevate your team or project, kindly arrange an interview, and I am confident in surpassing your expectations. Best regards. Daniel.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Sir/Ma, I'm submitting this letter with the confidence that my skills meet your requirements for this job. With my strong background in sales, I am confident that I will greatly meet your expectations as a Call Center Agent. Having worked predominantly with data and research in the past, I appreciate the significance of integrity and precision in customer-facing roles; especially when handling order statuses, following up, and resolving customer issues. This ensures not only adequate management of customer expectations but also contributes significantly to overall customer satisfaction. In addition, having operated in global time zones previously, I understand and respect the importance of availability during your specified shifts, Mondays and Fridays from 9am to 4pm AST. My adaptability and commitment to meeting deadlines have always scored high praise from past clients. Rest assured that $450 USD would be an investment well spent for my wide-ranging skill set that includes call center management, customer service, data analysis and more. Lastly, I have worked on numerous long-term projects where trust forms the backbone of client relationships – a quality that I bring to every work engagement. As a dedicated freelancer, my goal is to ensure you never have to worry about timely decent customer support. Thank you for considering me for this position; I look forward to working with you soon!
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello sir, I have been working from home for a long time. You have given me less main work, I will try to complete your work as soon as possible.
$17 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have more than two years of experience in the field so that makes me one of the best candidates suitable for this.
$16 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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As CEO and founder of UBTCALL, UBTIS, and UBT since 2014, my role involves steering a team that is at the forefront of innovation in computing and call center services. We operate on a global scale in the UAE, Morocco, and Spain, overseeing substantial international accounts. Our skilled team, predominantly composed of full-stack developers, focuses on developing and securing over 7,000 websites while providing extensive technical and client support. In the realm of digital marketing, our expertise spans email, SMS, and social media, ensuring notable returns on investments. We have a team of multilingual experts proficient in languages like French, Spanish, English, Italian, German, Arabic, Dutch, and Portuguese, allowing us to cater to a wide range of international clients. Dedicated to offering uninterrupted service, we operate 24/7/365. Our management teams are always on hand to guarantee top-notch quality in every endeavor. It’s our insight into market trends and commitment to excellence that drive our worldwide expansion and success.
$19 USD in 44 days
0.0 (0 reviews)
0.0
0.0
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hope this message finds you well. My name is [Your Name], and I am writing to express my keen interest in your data entry project. With a strong background in data entry and a commitment to accuracy, I believe I can contribute effectively to your project.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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As a seasoned Actuary and Customer Support Representative, my varied expertise allows me to offer unique value to your company. For over three years, I’ve honed my skills in customer service, call center operations, and conflict resolution. This has equipped me with the capability to handle complex customer inquiries while adhering to tight schedules and meeting deliverables. I am confident that my sense of empathy, communication, and flexible approach to work will fulfill the duty of not only handling order complications and tracking inquiries but also offering an exceptional customer experience every time. My solid problem-solving and multitasking skills have been developed under high-stress situations - just like a busy call center. I thrive when handling numerous customer inquiries at once, prioritizing each according to urgency and ensuring the most satisfactory resolution. I am also proficient in managing emails with promptness and precision. I understand the importance of documenting damaged orders and following up on them accordingly. I'm thrilled about the prospect of a long-term position with your organization; it aligns with my unbeatable drive for professional growth and promising results. With me on board, you can be rest assured that all weekdays' calls will be taken with excellence, customers will not only receive satisfactory resolutions but an exceptional experience each time! Kindly message me so we can kick start immediately.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I'm a specialist in this work, I hope I can help you to time the tasks set.
$450 USD in 6 days
0.0 (0 reviews)
0.0
0.0
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I have a very good communication skills and i have a very good sale experience. I can speak Telugu, English, Hindi, fluently.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I'm Ashley, a dedicated and experienced customer support agent ready to provide top-notch service to your business and your customers. Here's what I offer: Professional Customer Support: With 8 years of experience in customer service, I have a deep understanding of the importance of excellent customer support in building strong relationships and driving business success. Multichannel Support: I specialize in providing support across various channels, including email, live chat, social media, and phone support. Whether your customers prefer to reach out via email or chat, I'm here to assist them promptly and effectively. Problem-Solving Skills: I excel at understanding customer concerns and resolving issues in a timely and efficient manner. I am patient, empathetic, and resourceful, ensuring that every customer interaction is a positive and satisfying experience. Product Knowledge: I take the time to familiarize myself with your products or services, enabling me to provide accurate and informative support to your customers. I am committed to representing your brand with professionalism and expertise. Flexible Availability: I understand the importance of being available to assist your customers when they need it most. I offer flexible hours and can accommodate different time zones to ensure that your customers receive the support they deserve, 24/7 if needed.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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My Name is Rehan Shaikh. I am 20 years old. I am living in Bhiwandi Maharashtra. I Completed My 12th In Vocational Electrical Engineering. I Am A Very Hardworking Person MoreOver I Learn New Things Quickly. My Family Has 3 Members Me And My Parents, My Current Goal Is Obtain Stable Employment In Reputable Organization. I Am Excited To Work With Companies To Use My Skills.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have 11 years in bank ,as a frontliner like customer service and teller can manager customer well,handling komplain,and give customer what they need
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hola qué tal, encantada, tengo más de 3 años de experiencia en atención y experiencia al cliente. Me gustaría unirme al grupo y aportar mi experiencia tanto administrativa como operacionalmente. Quedó atenta.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I have been working as a customer service representative on booking accounts, retail accounts and order taking account for 2 years. A dedicated individual seeking a demanding role where I can demonstrate my talents and contribute to the expansion of the company. I want to improve my technical and soft abilities by taking on difficult assignments and learning new things.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of VENEZUELA
Medellín, Venezuela
4.9
17
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Member since Dec 13, 2019

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