Create dynamic dashboards using excel 2010 slicer jobs

I am looking for an experienced Phocas BI develope to build intuitive dashboards and reports for us. You must have worked in Phocase software before and can show examples of Dashboards that you have previously built.

I need a professional who can quickly and accurately input less than 100 rows of data into an Excel file. You'll be provided with all the necessary data, so there's no need for additional sourcing. Ideal Skills and Experience: - Proficiency in Excel - Fast and accurate data entry skills - Attention to detail to ensure correctness - Experience in working with data sets This is a straightforward project that needs to be completed quickly, so I'm looking for someone efficient and reliable. If the data entry is done well, there is potential for more work in the future.

I am in need of a proficient Wix website developer who can create an engaging e-commerce website for selling services. The ideal freelancer would be equipped with: - Expertise in building Wix e-commerce websites. - Excellent understanding of user flow. Key Features: - The website should enable users to discover services, customize according to their desires, pay for it and schedule online. - Smooth, user-friendly interface and navigation. - High-end design aspect to improve customer engagement. This is an opportunity for a long term association as regular updates and maintenance will be needed. Expertise in SEO would be a plus. You should have an eye for detail and a drive for perfection. Let's create a polished and dynamic platform that effectively encourages...

I'm in need of a skilled developer to create and publish a utility application for Android focusing on task management. This app will also need to be monetized through various ads. Key Responsibilities: - Develop a utility application on Android that offers robust task management capabilities - Implement ad integration to monetize the app - Ensure the app runs smoothly and is user-friendly Ideal Skills: - Proficient in Android app development - Experienced in task management app creation - Knowledgeable in ad integration processes - UI/UX design skills to create an appealing and user-friendly application

I'm in search of talented coders with a passion, education (may be self or collage etc.) with expertise in Python, Java, and C++ to help me develop a new software application for Windows. Key Project Details: - Programming Languages: Proficiency in Python, Java, and HTML is essential for this role. Your role will involve: - Working on the software develop...deployment. - Ensuring that the application is optimized for all users and clients, considering the specific requirements and features of this platform. Ideal Skills and Experience: - Strong programming skills in Python, Java, and C++. - Proficiency in developing software applications for Windows. - Experience in creating software from scratch. Looking forward to partnering with skilled and dynamic coders to bring this p...

I am new to Power Automate. I have already built several relatively complex Flows, but I am facing a few issues related to dynamic UI elements and how to stop a loop. I am looking for someone with a strong grasp of Power Automate to help me solve these issues. 1. How to stop a loop based on a Python GUI counter. 2. How to pick a link in a table based on the right column (in Salesforce). 3. How to click a download link that always has a different CSS identifier. 4. ...might be an additional question that arises. Note that autodesk is not allowed on my work computer but I can provide very detailed information with screenshot from Power Automate to help you understand the issues.

I need a professional graphic designer to create a dynamic logo for my nonprofit organization. Our primary focus is advocacy and we aim to have a logo that embodies a bold tone. Despite the absence of specific elements to incorporate from our advocacy, the designer has the creative freedom to explore various concepts that would best represent our cause. The ideal candidate is someone who: - Has experience designing logos for non-profit organizations - Understands how to use colors and design elements to express a bold tone - Can present a portfolio showcasing their creativity and versatility in graphic design. Ability to interpret our advocacy vision into a symbol will be highly appreciated. Although there are no color specifications, the use of color should be limited...

I'm looking for a highly skilled video maker with expertise in 2D animation to create an array of engaging 1-3 minute videos. The variety includes stunning logo animations, clear and convincing explainer videos, plus captivating product demos. Primary requirements for this project include: - Proficiency in 2D animation and understanding of its principles - Experience in creating logo animations and explainer videos - Proven track record of product demo creation - Capacity to deliver high-quality videos that effectively capture my company's ethos and product functionalities I'm looking forward to seeing your portfolio and discussing how we could collaborate on this project.

I need an Excel expert to help me generate all possible combinations of 12 distinct objects, amounting to 2048 total objects. This will involve the use of Pivot Tables, Macros, and Complex Formulas. Key Requirements: - Proficiency in Excel: You should be highly skilled and experienced in using Excel and its various functions. - Experience with Pivot Tables: You must know how to create and manipulate Pivot Tables to organize the data effectively. - Macro Creation: You will be required to write macros to automate certain processes and tasks. - Strong Command of Complex Formulas: You should be comfortable working with complex formulas to handle the extensive data manipulation required. The end result will be a PDF file containing all possible combinations...

I am looking for a proficient frontend developer with experience in Angular 17, to work on a single-page application. Ideal Skills and Experience: - Proficiency in HTML, CSS, and JavaScript - Specific experience in Angular 17 is a must - Prior experience in developing ...for a proficient frontend developer with experience in Angular 17, to work on a single-page application. Ideal Skills and Experience: - Proficiency in HTML, CSS, and JavaScript - Specific experience in Angular 17 is a must - Prior experience in developing single-page applications Your main responsibility will be in working with our team to develop a feature-rich, responsive and dynamic single-page application using Angular 17. You must be skilled in ensuring our application is user-friendly and responsiv...

I'm in need of a creative and dynamic PowerPoint presentation for my company's profile. With a strong focus on images coupled with compelling text, the presentation ought to paint an impressive and creative picture of my company. I don't have a specific color scheme in mind, but am on the constant lookout for creative start off your bid by telling me your favourite colour inputs. The ideal freelancer for this project should: - Be able to create content based on a simple brief and explanation of the company - Have a keen eye for detail and design. - Be experienced in creating unique and professional PowerPoint presentations. - Have a knack for marrying text and images beautifully. - Open to providing suggestions on color scheme. - Understand that less is more wh...

This project is to create the first promotional video to run on Facebook/Instagram/website or any other digital platform

I'm in need of an administrative assistant who is proficient in Microsoft Excel for data entry and updating tasks. Specifically, this role entails managing my product inventory. Your primary responsibilities would involve: - Entering and updating inventory data on a regular basis - Organizing and ensuring the accuracy of each entry - Handling large data sets in Microsoft Excel - Following-up to make sure if the items in the inventory is still available It would be beneficial if you're detail-oriented and have prior experience in this kind of work. Don't hesitate if you have questions. Looking forward to your bids.

I'm on the hunt for a unique and unforgettable name for my trendy accessories brand. The perfect candidate for this task would be someone with significant experience in branding, particularly in the field of fashion and accessories. Here are some considerations to guide your proposal: - The brand name must be catchy and stand out in the crowd. It should spark interest and be easy to remember. - The name should reflect the trendy nature of our products. - Understanding and experience with the fashion and accessories market would be beneficial. - No need for domain availability. Put your creative hats on and help me find a brand name that will resonate with our customers and set us apart from the competition!

I'm seeking a seasoned freelancer with solid programming experience in Smartsheet and Deltek Ajera to assist with my projects. Key Responsibilities: - Programming Smartsheet program dashboards: The primary focus will be on developing an efficient and well-structured workflow automation system within Smartsheet. - Deltek Ajera project setup: Your expertise will be crucial in setting up our new projects on Deltek Ajera, ensuring a smooth and successful setup. Ideal Candidate: - Strong experience in programming, preferably with a focus on Smartsheet and Deltek Ajera. - Proficient in creating automation workflows within Smartsheet, and setting up and managing projects in Deltek Ajera. - Excellent communication skills and ability to understand and interpret our require...

I'm looking for a talented video editor who can create a professional and polished video intro & outro for my brand. Company Name: The Craps Coach I'm in need of a talented video editor who can create a dynamic, modern intro and outro video to be used on my you tube channels videos. Video should be 3-6 seconds in length. The video is to use the company name and logo. The intro video should include a template to be used in Premier Pro and have the ability to edit the video title on the Intro only. Template also have the words subscribe and link to you tube channel. I would like the video to include sound effects, specifically SFX. Color scheme: same as on website. Website: Key Elements: - Style: Modern - Emotion: Excitement - Color Scheme: same ...

...intuitive and highly functional website serving as an information hub. - Incorporate an automated content curation system for books using Artificial Intelligence. This should be sophisticated enough to sift through, organize, and present a vast array of book-related content in a systematic, coherent, and engaging manner. Ideal Skills & Experience: - Fluent in AI integration for web development - Proven experience in website design and development - Familiarity with content curation systems - Stellar portfolio with similar projects - Deep understanding of UI and UX - Familiarity with book-related content is an advantageous bonus. The ultimate goal is a dynamic and engaging platform that provides users with a compelling and smooth experience as they discover and explo...

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SmartApps, a dynamic brand evolved within a service IT company, is on the lookout for a skilled iOS Developer to join our team. We specialize in developing iOS applications integrated with our advertising SDK, catering to the affiliate marketing industry across various sectors including gambling, betting, utilities, and finance. Please check before applying: Opportunity Details: - Contractual Employment: Work with us on a project basis, with compensation provided for each completed application. - Flexible Workflow: Our development process is streamlined with our workflow system, which includes defined statuses and access to our order management system. Quality Assurance testing is conducted at various stages to ensure product quality. Your Role: - Development:

I'm in need of an Excel expert to assist in creating advanced statistical or financial functions. Your job will be to help me with these complex Excel tasks and generate charts or graphs as the final output. Key Requirements: - Deep understanding of Advanced statistical or financial functions in Excel. - Ability to generate visual representations through charts or graphs. Your role would entail: - Collaborating with me to understand the data and the desired outcomes. - Leveraging your expertise to implement the appropriate statistical or financial functions within Excel. - Presenting the results in a visually compelling manner through the creation of charts or graphs. Please share your relevant experience and any sample work you've done in the pa...

Project Description: We are seeking a dynamic and results-driven Lead Generation Specialist to join our team at trainrr.io. Our platform specializes in connecting clients with top-notch trainers across various domains such as cloud computing, artificial intelligence (AI), machine learning (ML), and cybersecurity. Responsibilities: Identify and engage potential clients in need of professional training services. Generate high-quality leads for direct training requirements in specialized tech domains. Collaborate with our team to ensure a seamless match between clients’ needs and available trainers. Utilize various strategies to source and bring in training opportunities where will conduct the training sessions. Requirements: Proven experience in lead generation and sales, pr...

I'm looking for a skilled video editor to help me enhance my YouTube content. Your primary tasks will be: - Trimming and cutting: I need someone who can work to keep the video engaging and on point, without any unnecessary or dull moments. - Adding captions and subtitles: As my content is entertainment-focused, it's crucial that I reach a wider audience. Hence, the inclusion of captions and subtitles is a must. - Adding transitions and effects: To make my videos stand out and ensure viewers stay engaged, I need a professional touch in terms of transitions and effects. The average length of my videos should be between 8-20 minutes. Experience in video editing and a portfolio of previous work, as well as solid understanding of YouTube's best practices is highly preferred ...

Project Description: We are seeking a dynamic and results-driven Lead Generation Specialist to join our team at trainrr.io. Our platform specializes in connecting clients with top-notch trainers across various domains such as cloud computing, artificial intelligence (AI), machine learning (ML), and cybersecurity. Responsibilities: Identify and engage potential clients in need of professional training services. Generate high-quality leads for direct training requirements in specialized tech domains. Collaborate with our team to ensure a seamless match between clients’ needs and available trainers. Utilize various strategies to source and bring in training opportunities where will conduct the training sessions. Requirements: Proven experience in lead generation and sales, pr...

I'm seeking a proficient developer who can build a blog on my Laravel website, wit...capabilities: * A comment section for interaction and feedback * Share posts on social media functionality for wider reach * A search feature to easily locate posts Additionally, the blog is expected to have more than 10 categories or topics to address a broad range of subjects. Required skills and experience: * Proficiency in Laravel and WordPress API integration * Experience in creating dynamic, interactive blogs * Excellent understanding of social media sharing APIs * Demonstrable ability to implement searching algorithms If you have done similar projects before, kindly include the details in your proposal. Please make sure your bid is accurate and competitive, as I'll be comparin...

I have a requirement for someone well versed in Excel formulas and calculations, specifically with respect to tracking approaching dates. The main objective is to monitor upcoming deadlines. Ideal candidates should have: - Proficiency in Excel calculations and conditional formatting - Expertise in implementing algorithms to track deadlines - Strong attention to detail - Previous experience in project tracking or similar Your role would involve setting up the necessary formulas and conditional formatting to efficiently track these dates. Understanding the importance and urgency of deadlines, your input would greatly assist in managing our tasks better.

I'm experiencing issues with an Excel file that shows as 'We found a problem with some content...' when trying to open it. The file is 99.7 MB, which may be the issue. File is mainly contact details, text and photos. I've tried Excel's 'Open and Repair' tools with no success. I am aiming to work with an Excel expert who can recover the data without loss, if possible. The freelancer should have: - Intensive experience with Excel - A deep understanding of Excel file structures and experience in fixing corrupted Excel files - Familiarity with various recovery methods beyond just 'Open and Repair' I am looking forward to saving my data with your expertise. Let's discuss a potential solution ASAP. Please ...

I'm looking for an Excel expert to repair my medium-sized spreadsheet which is currently corrupted and crashes upon trying to open. Key tasks include: - Diagnosing why the file is crashing upon opening - Recovering both crucial data and restoring the original structure The success of this project is crucial as there is vital information that needs to be salvaged from the corrupted Excel file. Ideal freelancer should have: - Extensive experience working with large Excel datasets - Proven ability to recover corrupted files - Strong attention to detail to ensure all data and structure is accurately restored

I'm searching for a marketing genius to assist in devising and executing a dynamic, wide-reaching digital advertising campaign. The key aim is to greatly enhance our brand's visibility in the face of stiff competition. Key Project Elements: - Creating compelling ads for Google, Facebook, and Instagram. This will involve a keen understanding of how marketing and algorithms function on each platform. - Ensuring demographic targeting is optimized for ages 18-44. Your knowledge of interests and trends across these age groups will be beneficial. The ideal candidate for this project is someone proficient in digital advertising, with demonstrable experience in captivating audience across Google, Facebook and Instagram. I'm seeking expertise in market research and in cre...

I am in the process of launching a new freelancing website and I am seeking a skilled graphic designer to create a unique and professional logo that embodies the essence of my platform. My vision for the logo is minimalistic, hence I prefer a design that is clean, simple, and modern. Additionally, I would like the color scheme to be cool tones, mainly focusing on blues and greens. The ideal logo should be versatile and suitable for multiple applications. It should be able to be used on business cards and print materials, as well as across all digital platforms such as social media and email signatures. Skills and Experience: - Proven experience in logo design, especially in minimalistic styles - Strong understanding of color theory and the ability to work within a specified color...

...expertise in building and deploying serverless applications using AWS Serverless Framework and AWS CDK. In this practical exercise, you are required to utilize the AWS free tier to demonstrate your skills in deploying serverless applications using AWS CDK (Cloud Development Kit) Your task involves creating an API with GET and POST methods, where the POST method registers a user to a DynamoDB table and returns a GUID, while the GET method retrieves user information based on the GUID. Requirements: 1. Build a CDK construct to deploy serverless applications including API Gateway, Lambda functions, DynamoDB, and IAM roles. 2. Develop a wrapper in CDK to orchestrate the deployment of the serverless components by calling the construct to create a CDK stack. 3. Ensure th...

I am seeking an experienced developer proficient in creating complex, feature-rich applications and websites. The desired platform should possess: Functionality: Key: Simplicity, efficient but effective - User account creation and authentication process. - E-commerce integration with advanced checkout systems, supporting e-wallet or voucher payments. - Social media integration for wider audience reach. - An accessible and user-friendly interface featuring a drop down size option on products and delivery zone slide bar option. - Sales and delivery order tracking system for customer convenience. - The inclusion of an AI upselling feature tailored to client interests. - Click & Collect option for alternative product acquisition. - Open source data and web scraping capabilities for ...

I'm seeking a Laravel developer to work on a specific project that I have in mind. The details are still not finalized as I'm open to the developer's suggestions. Key Re...need to be flexible in your approach. Your ability to suggest ideas and collaborate on the project will be highly appreciated. Ideal Skills and Experience: - Strong proficiency in Laravel, with a good understanding of the latest features and best practices - Experience in working on frontend development, preferably in Laravel projects - Good communication skills and ability to collaborate in a dynamic project environment - Proven track record of delivering quality work on time If you think you fit the bill and are excited to work on a project where you can contribute with your ideas, then I...

excel assignment for an event study. template and example below

I'm in need of a professional accountant to handle my quarterly bookkeeping and financial statements. The ideal candidate should be well-versed in accounting principles and practices, have experience in bookkeeping and financial statement preparation. Familiarity with QuickBooks and Excel is crucial. Key responsibilities: - Perform quarterly bookkeeping tasks - Prepare accurate and timely financial statements - Maintain clear and organized financial records The successful freelancer will be consistent, detail-oriented, and able to meet deadlines. Experience with similar projects is a plus. Please provide your relevant experience along with your bid.

I'm looking for a skilled animator who can create a short, engaging video with different logos. The video needs to be less than a minute in duration. The style of animation is open for your creative input. Key Requirements: - Create a short, engaging video with different logos - Duration: Less than 1 minute - Style of animation: Open for suggestions 1. Opening Scene: Start with a clean white background. The Property ID logo appears prominently in the center of the screen. 2. Logo Transition: After a brief pause (suggesting about 2-3 seconds for viewers to recognize the logo), the Property ID logo begins to dissolve smoothly. This transition can be achieved using a fade-out effect or another visually appealing method. 3. Introduction of First ID Plans Logo: As...

Develop macro-enabled Excel workbook

Need to be located in the NYC area. We are seeking a skilled individual to join our team on a contract basis as a Geofencing and Data Visualization Specialist. The ideal candidate will possess expertise in geofencing technology, data integration, visualization tools, and cloud platform automation. Responsibilities: 1. Geofenced Mapping: Utilize bulk Google Sheets data to create geofenced mapping solutions. Implement geofencing techniques to accurately map addresses and locations and precise boundary definitions for target areas. Includes visual enhancements for clustering data and map filtering. 2. Data Integration: Integrate web scraped data into geospatial existing datasets. Ensure seamless integration and compatibility with mapping and visualization tools. Enhancing our overall ...

I'm seeking an Android and iOS developer to create a sports-centric social networking app that exhibits cross-platform functionality. The application should incorporate key features such as: Register user, events, leagues, live scores, location based data display. Messaging: Send message via SMS, Email, Whatsapp. Ideal candidates should exhibit proficiency with both Android and iOS platforms, have experience in developing interactive social networking apps, and a fundamental understanding of sports is a plus. Applicants should demonstrate a knack for integrating messaging modules, user-profile systems, and creating dynamic news feeds in past projects.

...work on a comprehensive project. The ideal candidate should be able to efficiently create dashboards, analyze data, and generate reports. Key Requirements: - An intermediate level of Tableau expertise is required for this project. Please only apply if you're confident in your Tableau skills. - The project entails developing 7 or more dashboards. These dashboards will involve a mix of data analysis and report creation. Ideal Skills: - Proficient in Tableau with a strong portfolio showcasing your prior dashboard development experience. - Strong data analysis and report creation skills are necessary as you'd be working on these aspects. - Ability to understand the project requirements and deliver the dashboards in a timely and efficient manner...

...systems - Understanding of client-side execution and network connectivity. Current Situation: Currently our client executable game file is connecting successfully to our server platform using "rugburn" method via DLL file that connected via soft-config rugburn file, which documentation can be seen in this link It has managed to connect to our server however certain game features inside is still connecting to the old URL which already does not work (Gacha, Guild). We need to replace it with our current server URL (change the url pinpointing). The solution must be dynamic which means we can later on change it again without needing another development again in the future. Game client file that pinpoint to our test server environment will be shared once we

Data Entry from Scanned Business Cards to Excel We are looking for a highly meticulous data entry specialist to transfer information from approximately 2400 scanned business cards into an Excel spreadsheet. === Data Points to Include for Each Card: 1. Name, Position, Company, Phone (include all numbers, Fax (if available) and correct country code, Emails, Websites, Social Media Links, Address, City, Country ,PO Box, category of company 2. AND Any other available information on the cards === Requirements: * High accuracy is crucial; entries will be checked for spelling and number accuracy. * The partner needs to speak English fluently and in writing as well. * Images will need to be renamed at the end of the project to match the row of the card on the sheet * The proj...

I'm looking for a skilled animator who can assist me in creating a children's song video. Key Requirements: - Expertise in 3D animation. - Ability to design video based on the adventure theme. The animation video should be engaging and match the tempo and spirit of a children's song. I want it to be fun and dynamic that could captivate a young audience. Voice Over: I will be providing the voice-over for this project. Therefore, your main focus will be on the animation. Skills and Experience: - Expert 3D Animator. - Prior experience with children's content is desirable. - Must have good understanding of synchronising visuals with audio. This is a great opportunity for someone who has a passion for creating vibrant animations that can bring a smile to chi...

I'm looking for a skilled web designer who can create an e-commerce website for me. The website should be engaging, user-friendly, and visually appealing. Key Requirements: - E-commerce Platform: The website needs to be an e-commerce platform with checkout, cart, and product pages. - Payment Methods: I'd like to integrate Gpay and other online payment transaction methods. - Animations: The site should feature good animations to make it visually interesting. Ideal Skills: - Web Design: Solid expertise in creating engaging and dynamic e-commerce websites. - Animation: Proficiency in adding animations to websites, with a good eye for design and user experience. - E-commerce Development: Experience in developing e-commerce websites and knowledge of integrating paymen...

As an AI Engineer, I'm looking for a specialist to develop an AI system that is proficient in machine learning and computer vision. In particular, I need the system to excel in image recognition and data analysis. Ideal Skills: - Proficiency in machine learning and computer vision - Extensive experience with image recognition and data analysis - Skilled in Python, TensorFlow, and PyTorch The AI Engineer must also have a solid understanding of the Python programming language, as well as experience working with TensorFlow and PyTorch frameworks. The ideal candidate will be able to demonstrate a strong track record in developing and implementing AI systems that can successfully perform image recognition and data analysis tasks.

I require an extensive and careful research task to be undertaken for a list of 8,000 businesses across a region of the UK. I am looking for specific data points, such as: - Names of Managing Directors - Their respe...in accurate data collation and verification and be well-versed with up-to-date UK business registries or databases which must include the businesses website and LinkedIn. A keen attention to detail is necessary, as I require accurate, reliable data. Prior knowledge of UK businesses, particularly management hierarchy, would be advantageous. All information is to be delivered in an easy-to-read Excel spreadsheet format. Note: For the task at hand, focus needs to be put on only current Managing Directors and/or Business Owners. I do not require information on any other ...

I am in need of a skilled professional who can provide the following accounting services using Excel: - Preparation of Financial statements - Cash flow analysis - Financial statements analysis You will be ideally proficient in Excel-based financial modeling and analysis, understanding how to manipulate and interpret data to present clear, concise, and informative reports. A solid background in accounting will ensure accuracy in financial statement preparation and analysis. Your ability to meet deadlines with minimal supervision will be a crucial factor for success. Existing familiarity with my current accounting software, Excel, is mandatory. A background in business finance or related fields and demonstrated experience in similar roles will be viewed favo...

...and payment gateway integrations, particularly with Affirm. The project involves integrating Affirm with my existing Ecwid store. This is in order to offer financing options to customers and improve overall customer experience. - **Key Deliverables**: - Integration of Affirm with the Ecwid store - Customization of payment options to include: - Promotional messaging - Dynamic pricing - Monthly payment options - **Skills & Experience**: - Proficiency in Ecwid and payment gateway integrations - Prior experience with Affirm integration is highly preferred - Strong understanding of e-commerce customer behavior and user experience - Excellent attention to detail to ensure a seamless payment process The ideal candidate should be ab...

API to pass status. Fix API sending wrong status. 2 small issues only. Work with ftp

I need a skilled developer to create a bespoke cryptocurrency chart race video generator tool for personal use. This tool will utilise APIs from platforms like Magic Eden to fetch real-time data on token price movements. It will allow me to select specific time frames (daily, weekly, monthly) and generate a dynamic chart race video displaying the performance of the top ten cryptocurrency tokens, from a specific chain. Key Features to Implement: Data Source Integration: Integrate with cryptocurrency exchange APIs (e.g., Magic Eden) to fetch real-time data on token price movements. Date and Time Selection: I should be able to specify exact start and end times for data fetching and video generation. Chart Race Creation: Automatically generate a chart race v...

I'm in need of a seasoned sales professional with a diverse background in both Retail and E-commerce sales. Your main focus will be on promoting and selling our Women's fashion products. Key Responsibilities: - Implementing and executing sales strategies to increase revenue - Expanding our customer base through effective sales techniques - Enhancing the visibility of our brand Ideal Skills and Experience: - Demonstrable experience in Retail and E-commerce sales, preferably in the fashion industry - Proven track record of achieving and surpassing sales targets - Understanding of the Women's fashion market and trends - Strong negotiation and communication skills - Creative thinker with the ability to develop new sales strategies - Familiarity with customer relationship manag...