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    2,000 customer contact list excel format jobs found, pricing in INR

    I'm looking for a talented illustrator to create visuals for my innovative smart headphones. They feature an over-ear design with sound isolation technology, noise cancellation, speech processing, and a unique eye-tracking function. Desired Illustrations: Photorealistic Image: I envision a modern, sleek design with visible sound isolation details. Include four microphones for capturing so...labeled "Noise Cancellation Algorithms," "Speech Processing," and "Eye Tracking." Show Bluetooth connectivity. Portability Image: An image demonstrating the headphones' portability. It could show someone placing them in a sleek carrying case that fits easily into a bag. Style and Tone: A professional, modern, and user-friendly visual style is preferred. Delive...

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    I'm aiming to enhance customer engagement and retention through my website and online digital presence. To achieve this, I am seeking a skilled professional who can bring innovative photography ideas to the table which will be used to update our website and marketing material. We have various sites around the UK and would like premises pictures and on the job professional shots taken. (Please note we are a bodyshop repairer). We are looking at around 50-100 professional shots that we can use, so please feel free to place your bid.

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    I'm in search of a professional to create monthly sales reports in Excel. We need to create several tables starting from the attached files starting from input file 1 1- In input file 1 you need to filter the data in column B and take into consideration only "Pagamento ordine" and "Rimborso". Make the sum using the formula in column J "totale ordine" of the attached “esempio output” file 2- Filter the rows of input file 2 (attached), column D "Dettagli prodotto" so that the different product details appear only once and report them in the VAT output file so as to have only 2 Product Name columns (in which the "dettagli prodotto”of input file column 2 are listed. (example VAT file attached) 3- The app must check th...

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    I'm in need of a legal professional who can expertly draft a client-friendly contract focused on product sales. Key Points: - Audience: The intended audience for this contract is our clients. Therefore, it should be clear, comprehensive, and easy for a layman to understand. - Purpose: The pr...Experience: I'd prefer someone with a solid background in contract law and previous experience with client-focused contracts. - Industry Knowledge: While not mandatory, a legal professional with experience in product sales contracts will be preferred. - Language: The contract should be drafted using simple language and in a manner that is easily understood by non-legal professionals. Experience in customer-centric legal drafting, product sales, and contract law will be highly valu...

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    Digital Marketing 5 days left
    VERIFIED

    ...and Facebook to generate high-quality leads. You will be responsible for strategizing, executing, and analyzing ad campaigns to drive conversions and achieve business goals. Responsibilities: Campaign Strategy and Planning: Develop and implement comprehensive lead generation strategies using Google Ads and Facebook Ads. Conduct market research to identify target audiences and create detailed customer personas. Set clear objectives and KPIs for each campaign to measure success. Ad Creation and Management: Design, write, and test compelling ad copy and creatives tailored to various audience segments. Set up and manage multiple ad campaigns across Google Ads (Search, Display, YouTube) and Facebook Ads (Feed, Stories, Audience Network). Utilize advanced targeting techniques, incl...

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    I'm looking for a freelancer to recolor and enlarge my logo for web use. The current colors are too bright, so I'd like them to be shifted to a darker hue. The job will also involve resizing the logo for optimal web display. Ultimately, I would need the final version of the logo in JPEG format. Ideal skills and experience for this project include: - Graphic design and logo editing - Proficiency with Adobe Illustrator or similar software - Understanding of color theory - Experience with resizing images for web display

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    I am seeking a creative and experienced video editor to create a captivating YouTube introduction video to increase the average view duration of my posted content. This video is primarily tar...hook my viewers, encouraging them to watch more of my posted videos, hence increasing the average view duration. - Video Content: The video will be repurposed from the original recording. - Desired Video Length: The video should be anywhere from 30 seconds to 1 minute long, capturing the audience's interest from the get-go. Ideal Skills: - Experienced with video editing in line with YouTube's format and general style. - Ability to create content that appeals to a mixed audience of young adults and business professionals. - Ability to repurpose original recordings into a captivating...

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    I'm hiring a social media specialist to help me manage the social media profiles of my online mar...to their inquiries and comments. - Monitor and analyze social media KPIs and provide accurate reports on growth and engagement. Requirements: - Proven experience in social media management, ideally for a digital marketplace or e-commerce platform. - Proficient with social media tools and analytics. - Strong understanding of social media trends and best practices. - Excellent communication and customer service skills. - Creative and detail-oriented, able to create visually appealing and impactful content. - Strong work ethic and able to work independently and collaboratively. If you have an eye for detail, a passion for digital products, and a knack for social media, I'd lo...

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    ...impact and adjust strategies accordingly. -Shopify Management: -Update and manage product listings on Shopify. -Assist with order processing and customer inquiries. Requirements: -Proven experience as a Virtual Assistant or relevant role. -Proficiency in using ChatGPT for content creation and customer engagement. -Strong knowledge of Shopify and its functionalities. -Excellent research skills and the ability to stay up-to-date with industry trends. -Exceptional copywriting skills with a keen eye for detail. -Strong organizational and time management skills. -Ability to work independently and meet deadlines. -Strong communication skills and a customer-focused mindset. Contract Details: -Duration: 6 months (July 2024 - December 2024) -Payment: Monthly payments, rate...

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    I need some extra help around the club. Key tasks involve bartending, cleaning, and event planning, for less than 10 hours a week. While physical labor and cash handling aren't a necessity, basic laptop skills and the ability to run an app are a must. This job is best suited to someone with a background in customer service. Part-timers with flexibility are encouraged to apply as hours can vary.

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    I have an Excel sheet that requires data filtering. From One sheet i want the following 1) Deletion of few records with some keywords 2) Make one sheet with unique data 3) No of repeated records. 4) Mobile number format to be changed

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    Hi, I am looking for someone to help me with courier delivery plugin for Botble Laravel CMS. 1) Technical tasks for the delivery person part - I need to add the role of the delivery person (name, phone number, passport photo (2 photos), text fields for biography, login and password) - so that he can log in to his account via login password. - When a customer orders goods, the admin must assign delivery to a certain deliveryman (list of deliverymen) that he delivered the goods to the client and should be the delivery status (picked up the goods, on the way, delivered, canceled). - Deliverer should see how much what goods delivered, new ordered goods (from admin) - notifications of new orders in telegram bot for deliverymen 2) Inside the product in each article should genera...

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    I'm in need of a proficient Python developer who can help compile a Python code, that I have acquired from GitHub, into an executable format for Windows. As the client, I expect: - Understanding the existing Python code and its dependencies - Transforming the Python code into a Windows executable file Successful freelancers should provide a detailed project proposal illustrating how they plan to compile the code to exe on a Windows operating system. Though no specific Python libraries or frameworks were mentioned, a background in Python coding and debugging is paramount. The ideal freelancer should have a deep understanding of Python code, dependencies, and experience dealing with code from GitHub. Experience in generating Windows executable files from Python code will be a...

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    I need a custom coded subscription form pop-up for my BigCommerce store. I have a design concept of yellow/black/white which I will provide. Key Requirements: - Develop a pop-up that appears on the home page of my BigCommerce store when customers visit. - The pop-up should be designed in a yellow, black, and white color scheme. - The pop-up needs to contain a su...promotions from my store. - The pop-up should be integrated seamlessly into the overall design and functionality of my BigCommerce store. Ideal Skills and Experience: - Strong experience with BigCommerce development. - Proficiency in custom coding for pop-ups. - Ability to work with a provided design concept and implement it effectively. - Good understanding of e-commerce and the importance of customer engagement throug...

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    Develop a WeChat/Alipay app for a large-scale event in Hong Kong, you need to use it on WeChat/Alipay. It can be used by people in Hong Kong, Macau and China. The functions are mainly used to view event information, videos, reminder functions, mini games, contact customer service, and connect Department external website

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    I'm currently facing an issue wher...emails that they have been subscribed for the discount. Also, I don't receive emails for orders that have be done.. This is a significant problem as it affects customer experience. Ultimately, I'm looking to hire a professional who can resolve this issue promptly. Key Points: - Fixing the issue of confirmation emails not being received by clients. - Ensuring the email delivery system is functioning correctly as part of this task. Ideal Skills and Experience: - Proficient in handling WooCommerce and WordPress hosted on GoDaddy. - Experienced in diagnosing and resolving email delivery issues. - Familiar with eCommerce platforms and customer communication tools. - Strong communication skills and ability to keep me updated on...

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    I need someone to enter 500 purchase invoices into an Excel spreadsheet. I will provide a template for the format. The invoices will be sent to you as digital files through a cloud service, which you'll use to input the basic details like date, vendor, and amount. Ideal Skills and Experience: - Proficiency in Excel for accurate data entry - Experience in processing financial documents - Attention to detail to ensure data accuracy - Ability to handle sensitive financial information with confidentiality - Familiarity with using cloud services for file management Please let me know your experience with similar projects and how you plan to ensure the quality and efficiency of the data entry process.

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    I need a designer to create a brochure and presentation for our technology product. The design style and target audience are open to interpretation. The key messages to be included are product features, company mission and values, and customer testimonials. The ideal candidate should be able to understand our product and the technology industry, and translate that understanding into appealing visuals and messages. Strong design skills and creativity are a must. Experience with similar projects in the technology sector would be a plus.

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    ...Audience: The campaign will focus on both existing customers and new prospects. - Message Type: The primary messages will be promotional offers. Skills and Experience: - Extensive experience in setting up and running successful SMS marketing campaigns. - Proficiency with SMS marketing platforms. - Proven ability to tailor messages effectively for different audience segments. - Strong understanding of customer acquisition and retention through SMS. - Experience with loyalty programs is a plus but not mandatory. We offer SMS Marketing. Look for Affordable Platform that easy to use and we can reseller back to our customers. scan to enter Qr code chance/ text Win100 to727216269x You are enter to Win $100 gift card and Free Appetizer which need to auto send back to entry SMS subscri...

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    I'm looking for a skilled Excel expert to create a project tracking sheet with a calendar section that lists weekly milestones. Key Features: - The main sheet is for tracking project progress. It should include: * Project /Task Name * Start Date * End Date * Progress (percentage) * Priority * Action plan * Comments - The calendar section should list team schedule. * Team working schedule "in office / out of office" * Team calendar "working remotely, annual leave, business trip, public holiday, overtime" Excel Automation: - I need the Excel sheet to have automated functions: * Conditional formatting for visual tracking: Changes in cell color or font based on the progress percentage, to quickly see if a project is ...

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    I'm looking for a skilled software developer to create a Windows-compatible software application. This software should be specifically tailored to help my sales team improve their performance a...with Windows. - Integration: There's no need for the software to be integrated with any existing systems, so you can focus solely on creating the best software for our sales team. - Data Input: The software should have the capability to import data from Excel/CSV files. This method will facilitate the input of sales data and make the software more user-friendly for our team. Ideal Skills and Experience: - Proficient in Windows software development. - Experience in creating software for sales teams or incentive calculation. - Familiarity with Excel/CSV data import for softw...

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    Develop WhasApp Bot 5 days left
    VERIFIED

    Develop an WhatsApp bot to sell to our clients, based in IA chat and voice like Twillo, with Integration of the clients CRM/ERP's so that the bot can answer to the client with human language. with the Intranet. 2 When the CUSTOMER CALLS DETECT FROM AND Customer or not. 3 Hello Mr (name of the client) , how are you? 4. Hello, we have verified that you are not yet our Client 5 . What do you intend. 6. Speak to Our Commercial Department: Technical department Another subjects. After answering the questions, read our intranet If there is no response, I will pass it on to my colleague and pass it on to Human.

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    Aircraft model 8 days left

    I have access to the aircraft and can get many photos. I also have access to schematics to support the design. The end product will need to be in a format readable by 3DS Max 2023 and will then be imported into a game engine. Both high detail exterior and interior models will need to be made with milestones on 3D Geometry and artwork.

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    I'm in need of an intermediate Shopify developer to help me create a new webpage using a page builder app, similar to one of my reference pages. Key Tasks: - Develop a Shopify page that mirrors the format and functionalities of the reference page - Use a Shopify page builder app to make the process easier and smoother Ideal Skills: - Proficiency in Shopify page development - Experience with Shopify page builder apps - Ability to replicate an existing webpage layout - Strong attention to detail - Ability to understand and implement design requirements accurately In your application, please include a detailed project proposal outlining how you plan to approach this project and your relevant experience. Looking forward to seeing your proposals.

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    Simple mobile app 5 days left
    VERIFIED

    ...will basically just allow the user to search for an order (done through a Rest API) and then select photos on the device and upload those to the selected order (also though a Rest API). Detailed Requirements: Setup screen where system URL and API key can be entered and then saved so subsequent uses of app doesn't require it to be reentered Ability to search and find order using order number, customer name, or company name Ability to select multiple photos and upload at once (although API call needs to be made for each file) Ability to take picture with camera right in app as well as select from gallery Full code ownership Nice to Have: Checkbox that allows deletion of photos on device after a SUCCESSFUL upload Not intending to publish this in app store as this is m...

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    I'm in immediate need of an expert in Social media marketing (Major platforms) for a Mental health startup, I am also looking for experts in search engine optimization (SEO), pay-per-click advertising (PPC), to develop and execute a digital marketing campaign. The campaign should target both national and internationa...marketing plan - Track and analyze campaign performance to optimize results Ideal Skills and Experience: - Experience in Healthcare or Mental Health will be preferred. - Proven track record in SEO, PPC, and SMM - Experience with crafting and executing successful digital marketing campaigns - Data-driven mindset with excellent analytical skills - Strong understanding of national and international customer behavior - Able to work quickly and efficiently to meet ...

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    I am in need of a comprehensive list of British service providers who do not currently have a website. This list is intended to be used for direct marketing purposes, so it should be well-organized and easy to understand. IMPORTANT: This means if I google the business name an city, I should not be able to find a website on Google. Facebookpages etc are ok, but no www. The list should include basic contact information for each business, such as the name, phone number, and email address if available. Ideal Skills: - Proficiency in online research - Data entry and organization - Familiarity with UK businesses and service providers - Direct marketing experience Looking forward to your proposals.

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    I need an electronic signature created from a JPG as soon as possible. This signature will be used for signing documents, email communications, and physical printouts. can pay 15 CAD

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    I am looking for a skilled graphic designer to convert my pixelated JPEG logo into a high-quality vector format, with a transparent background. The vectorized logo will need to be suitable for both online platforms and print materials. Key requirements include: - Expertise in converting raster images to vector format without losing quality - Ability to replicate the exact design of the original pixelated logo - Proficiency in ensuring the final product has a transparent background - Understanding of the use of vector graphics in both digital and print contexts Please include examples of similar work in your bid, and outline your approach to this project.

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    I'm looking for a professional who can plot GPS coordinates from an Excel spreadsheet onto a map. This map should be easy to interpret, displaying the route taken by a vehicle. Key requirements: - The data provided is in Excel format. - The final map should be a static image file. The main task of this project is to: - Visualize the route taken by a vehicle based on GPS coordinates. - Timestamps are crucial and should be displayed in a clear, understandable manner. - Since I want to see the exact route taken, the map should display addresses corresponding to the GPS coordinates. Although the main focus of the project is plotting the coordinates and timestamps, other features such as: - Distance between points. - Speed of the vehicle. - Estimated time of arriva...

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    I'm looking for a skilled freelancer to create a mantra chart in Excel. This will be a presentation-worthy document, so I'm keen on ensuring that it's well-structured and visually appealing. Key Requirements: - Incorporating text, numbers, and dates into the chart - The chart should feature less than 10 mantras - Ensuring the final output is suitable for professional presentation The task will require someone with excellent Excel skills and an eye for design. A good understanding of data representation would be a big plus. You can expect detailed instructions and guidance from me throughout the project. Feel free to ask any clarifications you might need.

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    ...business processes. Crucial components to be developed include: - Customer Relationship Management (CRM) with key features such as contact management, sales forecasting, and lead management. - Enterprise Resource Planning (ERP) with essential functions such as inventory management, order management, and supply chain management. - Financial and taxation modules. - Human resources and marketing modules. - Service and productivity modules. An ideal person for this job should have: - Proven experience in creating and managing business portals with similar components. - Proficiency in various programming languages for website and apps development. The goal is to create a unified system that will drive productivity, improve customer service, and increase overall b...

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    ...surpassing targets is essential. - Strong Negotiation Skills: The ability to close deals effectively and maintain healthy relationships with clients is a must. - Experience in Lead Generation: Generating potential leads and converting them into customers is a fundamental part of this role. Your ability to identify new opportunities will be key in the growth of our customer base. My objectives for hiring you are: - Increase Customer Base: Your role will be pivotal in expanding our reach and acquiring new customers. - Expand Into New Markets: I'm looking to explore and penetrate new markets. Your experience in doing so will be highly valuable. - Improve Revenue Generation: Ultimately, you'll be responsible for contributing significantly to the generation of reven...

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    ...accounts to run a TikTok campaign for my book-related product. Your responsibilities will include: - Setting up and launching a successful advertising initiative on TikTok. - use his Ads account for the campaign - The campaign will be primarily targeted towards the interests of my potential customers, specifically book enthusiasts. - Focus on reaching U.S. residents as they comprise my primary customer base. The ideal candidate should have a strong background in TikTok advertising and strategic campaign planning, with a keen understanding of how to engage a book-loving audience. Your expertise in reaching U.S. residents and interest-based targeting is essential for this role. If you are adept at creating compelling content that attracts readers and drives them to action, I invi...

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    I'm in need of a mid-level sales executive specializing in direct customer sales within the retail industry. The ideal candidate should have 3-5 years of experience in a similar role. Requirements: - Proven track record in direct sales to customers - Strong understanding of the retail industry - Ability to drive customer engagement and sales - Excellent communication and negotiation skills - Proven ability to meet and exceed sales targets The selected candidate will be responsible for driving sales and building strong customer relationships. The successful candidate will need to be self-motivated, target-driven, and able to work well both independently and as part of a team.

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    I'm currently working on an Excel sheet for performance analysis and I need assistance with writing the SUMIF formula. Key Requirements: - Assist with writing the SUMIF formula for my Excel sheet (vlookup, countif, and other formulas are not needed for this project) - Ensure the formula fits within the context of performance analysis Ideal Freelancer: - Experienced in Excel and in particular, writing SUMIF functions - Knowledge of performance analysis or related fields is a plus

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    I am seeking a freelancer with a strong background in Microsoft Excel's intermediate computations, especially proficient in VLOOKUP and IF statements. My project involves: - Identifying and correcting errors within my existing formulas. - Optimizing the efficiency of VLOOKUP and IF statements. The ideal candidate should have extensive experience dealing with and rectifying Excel formula errors. The ability to optimize efficiency of calculations to streamline our data processing is paramount. Providing examples of similar projects tackled in the past would be beneficial. I am looking forward to working with a precise and detail-oriented professional who can help me resolve these issues promptly.

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    I'm looking for a talented 3D artist who can create exceptionally detailed models of physical goods for product visualization. - Expertise in creating high-quality 3D models for close-up views - Experience in representing physical goods in a realistic and compelling m...physical goods for product visualization. - Expertise in creating high-quality 3D models for close-up views - Experience in representing physical goods in a realistic and compelling manner - Ability to accurately capture every facet of a product, down to the minutest detail My project requires a keen eye for detail and an understanding of how to make physical goods look appealing in a digital format. If you have a creative approach and an ability to bring products to life in a virtual space, I would love to...

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    ...floor plan for a metal work project. This diagram will be used for construction planning, so it needs to be detailed and accurate, reflecting the specific requirements outlined in the provided drawing. Key requirements include: - 3D visualization of the structural layout - Conversion of the floor plan to a 3D model - Inclusion of basic labels and dimensions The final output is expected in SKP format, for easy integration with our existing systems. Ideal candidates for this project should have experience in: - 3D modeling, specifically for construction planning - Proficiency with SketchUp - Ability to translate 2D drawings to 3D models with accuracy - Familiarity with metal work projects would be an advantage. Your role in this project is critical, as the 3D diagram you cre...

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    I'm looking for an ...receives a reward in the following order: The freelancer provides proof of the completed sale of the NFT (blockchain transaction, account statement, or other supporting evidence). After receiving and checking the supporting documents, the customer transfers the amount due to the freelancer’s cryptocurrency wallet within 6 working days. The freelancer's remuneration is an agreed upon percentage of the NFT token sale amount minus applicable commissions and fees. All payments are made in the cryptocurrency accepted for payment for the NFT collection. The customer reserves the right to request additional information or documents necessary to confirm the fact of sale and the legitimacy of payments. Please let us know if you have any questions ...

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    I am looking for a PHP Prestashop developer expert. Ideal skills and experience for this job include: - Strong proficiency in PHP and Prestashop - Experience with PayPal module customization and integration - Knowledge of Prestashop Multishop feature - Familiarity with coding for extra secu...Backoffice function on order page showing from what multi shop the order was placed must work. TASK 3 Code a module compatible with multi shop and newest Prestashop 8+.(Product name) 1. Code a module able to handle a secondary product name hook. 2. The secondary product name hook needs to be able to overwrite standard product name hook on invoice, packing list, shipping label and communication with payment processor. 3. Front office (customer view) is always using standard p...

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    I need a competent content writer who can craft persuasive and sales-oriented blog articles specifically targeting industry professionals. The ideal candidate should be able to: - Understand the nuances of persuasive writing and be able to apply it in a blog format - Have prior experience in creating content for a professional audience - Be able to conduct thorough research in order to write authoritatively on the topics provided Experience in sales copywriting or content specifically aimed at industry professionals would be an added advantage. If you think you can nail this, I'd love to hear from you.

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    ...strong copywriting skills, able to craft engaging and compassionate text that effectively communicates the urgency of the situation. - Targeted Outreach: Experience in defining and reaching specific demographic groups on Facebook is key. They must optimise the campaign to maximise visibility, specifically for those located in the same area as the public space where the person was last seen. - Customer Engagement: They need abilities to handle potential leads, answer inquiries and, importantly, coordinate any relevant information with myself and authorities as appropriate. This is a sensitive project and a professional and empathetic manner is critical. - Ad Tracking: The ability to monitor the ad's performance, perform modifications for better results, and provide me with...

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    ...my customers are paying for their purchases, and if the payment methods are changing over time. - Discover customer preferences: The project also aims to uncover key customer preferences and behaviors. Your role will include: - Reviewing the provided data sources to understand their structure and content. - Applying statistical and analytical techniques to derive meaningful insights. - Developing clear and concise reports that present the analysis of sales and payment data, as well as customer preferences. Ideal skills and experience: - Strong background in E-commerce data analysis and insights. - Proficiency in statistical analysis tools and data visualization. - Experience in customer behavior analysis in an E-commerce setting. - Prior experience in creat...

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    I'm seeking an expert in Excel who can help me with a few diverse tasks, such as data entry, creating formulas and functions, and conducting data analysis. The dataset I'll be working with is medium-sized, ranging from 100 to 1000 rows. The primary goal of this project is to organize and structure the data. Ideal skills for this project include: - Proficiency in Excel, including using formulas, functions, and pivot tables. - Excellent attention to detail for accurate data entry. - Experience with data analysis and the ability to draw meaningful insights from the data. - Strong organizational skills to structure the data effectively. Ultimately, I'm looking for someone who can help me streamline my data management processes and turn this data into comprehensib...

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    I'm looking to compile a comprehensive list of e-mail addresses from various companies. This list will serve as our contact database for marketing outreach purposes. The ideal candidate for this task should have the following qualifications: - Proficiency in internet research and data mining. - Previous experience in compiling e-mail lists for marketing purposes. - Strong organizational skills to categorize the e-mail addresses by company name. - Ability to cross reference collected e-mail addresses against our existing list of company names to ensure no duplication. The e-mail addresses should be those of general contacts within the companies, rather than specific executive or departmental level personnel.

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    I'm looking for a skilled Excel professional to help me create a custom inventory dashboard. Key Requirements: - The dashboard should focus on inventory management, specifically, visualizing product stock levels. - The data should be arranged in an intuitive manner that allows for quick and easy inventory tracking. Ideal Skills & Experience: - Strong proficiency in Excel, particularly in creating visually appealing and user-friendly dashboards. - Experience in inventory management, with an understanding of product stock levels and their relevance. - Attention to detail as accuracy in data representation is crucial for this project. - Good communication skills and a proactive attitude to ensure the project's success. Please note that due to the nature of this...

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    I need a SolidWorks STEP file converted to an editable format for design modification in SolidWorks. Need the full project zip every component seperated.

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    I'm looking for an experienced Python coder to tackle two key aspects of my project - data analysis and automation. Here's a breakdown of the requirements: - **Data Analysis**: The primary task involves analyzing datasets in CSV format. The selected candidate should be adept with NumPy, able to make sense of the data and derive meaningful insights. - **Automation**: The second crucial aspect is automation. I'm looking to automate certain processes in my project that involve database queries. Proficiency in Django will be necessary here. Ideal candidates for this project would have: - **Strong Python Skills**: You should be well-versed with working on data analysis and automation tasks using Python. - **Experience with NumPy & Django**: Proficiency in these fra...

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