Customer Service Agent in English (20-40 Hr/Wk From Home)
$2-8 USD / hour
Is life looking a little whacky right now? Wondering how to take that next awesome step? If you are personable, energetic, and passionate about helping people, come join our forces! You won't even have to leave your home for this flexible, part-time position. All the fun with none of the germs - what more could you wish for?
We are looking for a charming, well-spoken, and detail-oriented person to answer customer phone calls, emails, and live chats. The position is 20 to 40 hours a week, and the magic centers around US East Coast (EST) business hours. Our products are mainly car and clothing-related items that you have probably never seen before, so get ready for a whole new world. We will train you in everything you need to know to answer product-based questions, assist customers with returns and exchanges, and handle customer interactions on all media. Sharing cheesecake recipes, kickboxing moves, and preferred weaponry for the zombie apocalypse between emails is encouraged.
The kinds of things you’ll be doing:
• Answering phone calls to assist customers with their orders
• Replying to emails using a combination of our templates and your situational reasoning
• Engaging customers via on-site live chat
• Using our custom systems and industry-leading tools to ensure we’re crafting the best possible customer experience
What you’ll learn:
• Tools and platforms like Zendesk, Amazon, Walmart, eBay, and more
• How to work functionally on a remote team
• Leading practices for maximum customer satisfaction
Position requirements:
• Fluent spoken and written English
• Excellent communication skills
• Great keyboard skills – those fingers should fly!
• A flawless internet connection
The ideal candidate is:
• Patient, determined, and kind
• A creative problem solver who can also follow directions and processes
• Flexible and easy going
• A team player with the desire to learn
• In full possession of a “can-do” attitude
The following are not required but would be advantageous:
• Previous customer service experience
• Other language fluency, particularly German, French, Spanish, or Italian
We are a small team of quirky people, who enjoy each other’s company while we help our customers and learn new things. Are you ready to be our newest teammate?
The rate for this position is 5 USD/hr.
To apply, fill out the application at [login to view URL]
Project ID: #25776707
About the project
59 freelancers are bidding on average $6/hour for this job
I have 10 years of experience. I am fluent in English. I have submitted the response. You can see and get bac to me.
Hi I am an experienced customer service agent and can start right away. Hope you will consider my application. Looking forward to working with you.
My 11 years of experience as Virtual Assistant will surely give you confidence that I can handle this project easily and accurately. As my successful track-record proves, I have both the resources and the ability to c More
Hey, This is Muhammad. I am experienced in eBay, Amazon Seller Central, FBA, Store Management, Amazon Dropshipping, Customer Service, and EBC(Enhanced Brand Content). I can find the products that sell well and optimize More
Hey, I hope you are doing great. I'm very accurate and expert in English speaking and public relations. If you will provide me opportunity to work on this project I'll prove my skills. Thanks ?
i am highly energetic experienced customer service agent. contact me for further deliberations regards Ginu
Dear sir, I read your requirements carefully and I am able to do this project successfully. I can do more then your requirement, if you need extra care of yourself then please give me a touch, I will 24 hours online fo More
Actually I have experience in Amazon customer service so i know all the internal things. I have experices in us chats in Amazon
My work is my definition. I am perfect for this job. Relevant Skills and Experience I have a experience in call center.
Plz sir i fulfil the requirements that are needed to do this job so plz accept my proposal Thank you!! Relevant Skills and Experience Microsoft office
Hello, Please review my profile as I have the relevant skills and experience required for this project. I owned a call center here and having vest experience about calling/ Customer Support/ Tech Support. We are doing More
I am the one you looking for. I have all the qualities. I am patient, I have experience and I know how Handel customers and sell them my product.
Studied in UK. Well organised and skilled. Good communication and proactive nature. Will be a good fit for such position.
hello, I m interested to do this job. I can talk fluently in English. I am very energetic and very much eligible for this offer mentioned. thank you.
LaYa Solutions - We can offer the need resources for your project. Kindly get in touch so we can provide you with a "FREE" consulting and estimate for this project. Let us know your availability so we can discuss in de More
I has a good experiences in customer service Relevant Skills and Experience Branch Manager
I hope that all the above-required qualifications with me and I am able to handle the above-mentioned job with confidently. Thanking you.