Customer Service Agent in English (20-40 Hr/Wk From Home)

Cancelled Posted 3 years ago Paid on delivery
Cancelled

Is life looking a little whacky right now? Wondering how to take that next awesome step? If you are personable, energetic, and passionate about helping people, come join our forces! You won't even have to leave your home for this flexible, part-time position. All the fun with none of the germs - what more could you wish for?

We are looking for a charming, well-spoken, and detail-oriented person to answer customer phone calls, emails, and live chats. The position is 20 to 40 hours a week, and the magic centers around US East Coast (EST) business hours. Our products are mainly car and clothing-related items that you have probably never seen before, so get ready for a whole new world. We will train you in everything you need to know to answer product-based questions, assist customers with returns and exchanges, and handle customer interactions on all media. Sharing cheesecake recipes, kickboxing moves, and preferred weaponry for the zombie apocalypse between emails is encouraged.

The kinds of things you’ll be doing:

• Answering phone calls to assist customers with their orders

• Replying to emails using a combination of our templates and your situational reasoning

• Engaging customers via on-site live chat

• Using our custom systems and industry-leading tools to ensure we’re crafting the best possible customer experience

What you’ll learn:

• Tools and platforms like Zendesk, Amazon, Walmart, eBay, and more

• How to work functionally on a remote team

• Leading practices for maximum customer satisfaction

Position requirements:

• Fluent spoken and written English

• Excellent communication skills

• Great keyboard skills – those fingers should fly!

• A flawless internet connection

The ideal candidate is:

• Patient, determined, and kind

• A creative problem solver who can also follow directions and processes

• Flexible and easy going

• A team player with the desire to learn

• In full possession of a “can-do” attitude

The following are not required but would be advantageous:

• Previous customer service experience

• Other language fluency, particularly German, French, Spanish, or Italian

We are a small team of quirky people, who enjoy each other’s company while we help our customers and learn new things. Are you ready to be our newest teammate?

The rate for this position is 5 USD/hr.

To apply, fill out the application at [login to view URL]

English (US) Translator Phone Support Customer Support Customer Service Customer Experience

Project ID: #25776707

About the project

59 proposals Remote project Active 3 years ago

59 freelancers are bidding on average $6/hour for this job

Excelentt

I have 10 years of experience. I am fluent in English. I have submitted the response. You can see and get bac to me.

$5 USD / hour
(44 Reviews)
6.6
mohamedBJ

Hi I am an experienced customer service agent and can start right away. Hope you will consider my application. Looking forward to working with you.

$5 USD / hour
(7 Reviews)
4.8
ernestinejasmine

My 11 years of experience as Virtual Assistant will surely give you confidence that I can handle this project easily and accurately. As my successful track-record proves, I have both the resources and the ability to c More

$5 USD / hour
(26 Reviews)
5.0
CazOmega

Hi there! the position sounds interesting and well within my experience. I have extensive business experience and have been working remotely as a freelancer for the past 4 years. I know how to be tactful and diplomatic More

$10 USD / hour
(3 Reviews)
2.0
Jamayner

I am a native speaker in both languages, Spanish and English. I lived in the United States for 25 years. I am a perfect fit for this job because I am a fast typer and a fast learner. I can type up to 60 wpm. I have wor More

$5 USD / hour
(3 Reviews)
2.1
clientmujahid381

Hey, This is Muhammad. I am experienced in eBay, Amazon Seller Central, FBA, Store Management, Amazon Dropshipping, Customer Service, and EBC(Enhanced Brand Content). I can find the products that sell well and optimize More

$5 USD / hour
(1 Review)
0.8
umarfiazi

Hey, I hope you are doing great. I'm very accurate and expert in English speaking and public relations. If you will provide me opportunity to work on this project I'll prove my skills. Thanks ?

$6 USD / hour
(0 Reviews)
0.0
ginushaji3

i am highly energetic experienced customer service agent. contact me for further deliberations regards Ginu

$5 USD / hour
(0 Reviews)
0.0
asimashraf780909

Dear sir, I read your requirements carefully and I am able to do this project successfully. I can do more then your requirement, if you need extra care of yourself then please give me a touch, I will 24 hours online fo More

$5 USD / hour
(0 Reviews)
0.0
Marotirao

Actually I have experience in Amazon customer service so i know all the internal things. I have experices in us chats in Amazon

$5 USD / hour
(0 Reviews)
0.0
laundashakht

My work is my definition. I am perfect for this job. Relevant Skills and Experience I have a experience in call center.

$5 USD / hour
(0 Reviews)
0.0
psah763

Plz sir i fulfil the requirements that are needed to do this job so plz accept my proposal Thank you!! Relevant Skills and Experience Microsoft office

$6 USD / hour
(0 Reviews)
0.0
FaizaBilal

Hello, Please review my profile as I have the relevant skills and experience required for this project. I owned a call center here and having vest experience about calling/ Customer Support/ Tech Support. We are doing More

$2 USD / hour
(0 Reviews)
0.0
Rcall0209

I am the one you looking for. I have all the qualities. I am patient, I have experience and I know how Handel customers and sell them my product.

$6 USD / hour
(0 Reviews)
0.0
mukhtaranwar14

Studied in UK. Well organised and skilled. Good communication and proactive nature. Will be a good fit for such position.

$6 USD / hour
(0 Reviews)
0.0
israthmona

hello, I m interested to do this job. I can talk fluently in English. I am very energetic and very much eligible for this offer mentioned. thank you.

$6 USD / hour
(0 Reviews)
0.0
naeem634

Hey , My name is Naeem Ullah.. Data Entry experience of 3 years from govt. official post. i hold an Associate Degree in Network Administration. Microsoft Office Certified Cisco Certified. Hit me if you think i am Qu More

$10 USD / hour
(0 Reviews)
0.0
layasoftware

LaYa Solutions - We can offer the need resources for your project. Kindly get in touch so we can provide you with a "FREE" consulting and estimate for this project. Let us know your availability so we can discuss in de More

$7 USD / hour
(0 Reviews)
0.0
dasawantosg

I has a good experiences in customer service Relevant Skills and Experience Branch Manager

$8 USD / hour
(0 Reviews)
0.0
almhkhan

I hope that all the above-required qualifications with me and I am able to handle the above-mentioned job with confidently. Thanking you.

$5 USD / hour
(0 Reviews)
0.0