What is workforce management in a call center jobs

We are looking for a reliable, dedicated and knowledgeable VA on a long term basis. Our company operates within cryptocurrency and finance, making it highly beneficial that the selected VA has a strong understanding of this field. As a VA, you will play a pivotal role in managing various tasks associated with our crypto-related platforms, including a YouTube channel, social media accounts, a blog, and a Telegram community. Key Responsibilities: Research and Summarization: Conduct research on new crypto products, trading companies, and product features. Summarize findings in visually appealing Excel sheets or Designs or reports for easy comprehension. Partnership Outreach: Reseacrch & Contact potential partner p...

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I'm in need of a virtual assistant to handle some of my workload. Your tasks will include recruitment and email management. Key Responsibilities: - Conducting recruitment tasks; this will involve posting job listings, conducting initial candidate screenings, and providing a shortlist of candidates for my review. - Managing my email account, this will involve responding to emails, flagging important ones, and organizing and filtering through them. I'm looking for an entry-level virtual assistant who can commit to working 10-20 hours a week. This will be an ongoing arrangement, so I need someone reliable and with great attention to detail. No prior experience is necessary, but you must be comfortable with using a computer and be a...

We are in need of a highly skilled Laravel expert team to continue development on existing web application! The specific Task - Requirements Document will be provided. Selected team will be having opportunity to work for long term! Skills and Experience: - Extensive experience in Laravel development - Proficiency in Laravel customization and optimization - Strong understanding of Gitlab - version control !* - Excellent problem-solving skills and attention to detail - Database Design & Management: The ability to design and manage a highly organized, efficient database is crucial. Skills that would be beneficial: - Thorough Laravel expertise - Understanding of Git version control - Proven track record in creating database structu...

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I'm looking for a skilled full stack developer to upadate robust web application based Corstone.js. The project involves integrating essential features using Laravel and Corstone.js. Key Requirements: - User Authentication: Implement secure user authentication system. - Database Management: Develop database handling for moderate complexity transactions and multi-user interactions. - UI/UX Design: Craft a clean and professional interface to enhance user experience. Ideal Candidate: - Proficient in Laravel and Corstone.js. - Experience in implementing user authentication and database management. - Strong UI/UX design skills. - Capable of handling moderate database complexity. Your expertise will be pivotal in delivering a high...

I require an experienced Web Developer to undertake a project we have. The website we need is a comparison website for Coach hire. This will entail a booking system where Coach companies (Operators) will bid/tender for work etc. Below are the features. User Registration and Authentication: • Users can sign up using their email or social media accounts. • User accounts store personal information, trip history, and preferences. Operator Registration and Authentication: • Coach operators can register and provide details about their services, pricing, preferred locations, etc. User Dashboard: • Users can submit trip details including location, and passenger count. • Users receive quotes from multiple operators. • Users can view...

I'm in need of a skillful social media savant with extensive experience in managing Facebook and Instagram platforms. The primary aim of this project is to generate leads, thus beneficial conversions for my business. For this role, the perfect fit would be someone who: - Is adept at curating and generating engaging product-promotion posts - Is proficient at managing and encouraging user-generated content - Can align content strategy and posts with our lead generation goal - Has a broad range of experience in increasing visibility and follower engagement - Is knowledgeable in social media analytics to track performance and conversion rates. Ultimately, I hope to leverage the power of social media to tap into ne...

Based on a specific Management zone

I'm in need of an adept transport office manager to handle various crucial tasks in my small fleet of vehicles. Responsibilities: - Overseeing vehicle maintenance and repair: I need someone who can ensure that our vehicles are always in top shape and promptly handled when they need repairs. - Managing driver scheduling and route planning: You'll need to coordinate the schedules of a small team of drivers and plan the most efficient routes for each trip. - Handling logistics and coordination: You will be responsible for ensuring that all our logistics run smoothly, from receiving orders to the delivery of goods. Skills and Experience: - Familiarity with fleet management software: Proficiency in using this software will be essential for t...

I'm in need of a membership portal that will store and display user profiles and membership levels. Key Requirements: - Data Display User profiles should be displayed in a detailed view Membership Levels Management I need the portal to support automatic upgrade/downgrade of membership levels Analytics: The membership portal should include analytics tracking to monitor membership trends and engagement. Ideal Skills: Proficiency in backend development Experience with data storage and retrieval - UX/UI Design skills for sophisticated data display - Knowledge of membership management systems - Understanding of analytics implementation in web applications Your involvement in this project would contribute significant...

I am looking for an experienced HR Operations Manager to handle various HR-related tasks and responsibiliti...Employee relations and conflict resolution: Manage and resolve any workplace conflicts that may arise. - Performance Management: Ensure timely completion of performance management systems. Key Performance Indicators: - Time to fill vacant positions: Reduce the duration between a position becoming vacant and it being filled. - PMS completion: Ensure that all employees complete their performance management systems in a timely and thorough manner. Ideal Candidates should have: - Proven experience as an HR Operations Manager or similar role. - A solid understanding of HR practices and labor laws. - Excellent communication and interpers...

I'm seeking a skilled developer to integrate the stock of my WooCommerce website with a Warehouse Management System via API. Key Requirements: - Integration: Develop a seamless connection between my WooCommerce store and a Warehouse Management System. - Frequency: Implement stock level updates from the API to WooCommerce once a day. Ideal Skills & Experience: - Proficient in WooCommerce and WordPress API - Experience with integrating external systems, particularly Warehouse Management Systems - Strong understanding of real-time data updates - Ability to write efficient, secure and scalable code - Good communication skills to ensure successful integration and project completion I have a few files and documen...

We are exclusively seeking candidates based in Europe for this position. Please thoroughly review the job posting to ensure alignment with the outlined requirements and responsibilities before applying. Position Overview: We are looking for a dynamic Project and Delivery Manager in the IT or Business sector who excels in project management and embodies an entrepreneurial spirit. This role requires the ability to establish or already have an existing company for collaboration purposes, promoting an entrepreneurial approach to team leadership and development. Main Requirement: Candidates must have their own established company or be willing to establish one to work with us. This unique aspect of the role allows you to approach and engage with candidates...

Google Document Into Word Open 10 19 DetailsProposals $15.00 – 25.00 USD per hour BIDDING ENDS IN 2 YEARS I am looking for a freelancer who can convert a Google Document into a Word document. The project requires the following skills and experience: - Experience in converting Google Documents into Word documents - Proficiency in maintaining formatting in the Word document (if necessary) - Ability to handle text with images and tables - Attention to detail to ensure all complex elements are accurately converted - Efficient time management to complete the project on time Please provide examples of previous similar projects you have completed.

We are in need of an experienced Flutter developer to create a robust phone authentication system for our mobile application. The primary objective is to implement a secure and user-friendly authentication process using phone numbers. We aim to streamline the user onboarding experience while ensuring the highest level of security. **Project Scope:** 1. **Phone Number Verification:** - Implement phone number verification using OTP (One-Time Password). - Integrate SMS gateway for sending verification codes. - Handle the verification process seamlessly within the application. 2. **UI/UX Design:** - Design and implement intuitive screens for phone number entry and OTP verification. - Ensure a smooth and responsive user experience throughout ...

As a real estate professional, I am in need of an experienced appointment setter to handle my scheduling needs. Key Responsibilities: - Scheduling property showings and client meetings - Ensuring more than 20 appointments are scheduled per week - Management of my personal Google Calendar and Microsoft Outlook accounts to avoid conflicts Skills and Experience: - Previous experience in appointment setting, particularly in the real estate industry, is highly desired - Proficient with Google Calendar and Microsoft Outlook - Ability to bring & handle a high volume of appointments in a fast-paced environment - Excellent communication and organizational skills are a must. I am looking for someone who can handle this ta...

I am working on a collaboration platform that will serve as a hub for individuals and small businesses. I need a skilled professional who can bring this vision to life through both design and development. Key Features: - Essential collaboration features such as file sharing, task management, and group chat are needed. - Extensive focus on user security: Incorporating End-to-End Encryption to ensure data privacy. - User Profiles: Users should be able to create and customize basic profiles, post updates, tag others, and use hashtags. - Proposal System: Implement a system for users to like/rate proposals, comment on them, and upload supporting documents/images. - Detailed Proposal Submission: A structured form for users to submit their proposals. - ...

...need a creative and professional freelancer to design an impressive paper bag packaging for gifting purposes. The design should reflect a balance between aesthetics and functionality. Key Requirements: - Design an innovative bag packaging design for paper bags which are used for gifting purpose - Must have an understanding of current design trends and its impact on customer behavior. - Experience in package design preferred, especially in the realm of gift products - Strong graphic design, layout and conceptual skills About the design: - Bag colour should be pink with mild patterns in the background. - Expecting a floral design with white flowers, multi colour birds (or peacock) and green leaves with in-depth details in each ...

Looking for a reliable Laravel developer full time with knowledge of HTML based frontend based on Bootsrap CSS, and knowledge of Javascript JQuery is also must. Aim to enhance an existing PHP/Laravel code base to improve its functionality and remove bugs by testing the code. Estimated budget is small between 450$ to 650$ so please quote your bid carefully, it will be release through monthly payout from Freelancer. Based on performance the monthly amount would certainly be increased. The prospective candidate should be able to commit 6 hours per day Monday to Friday. Meeting software could be any of the MS Teams, Zoom, Google Meet, etc. Working time zone preferred is Europe GMT + 0 Key Responsibilities: - Understanding of SECURE PHP code development with p...

Hello; I need to generate a new set of websites (.EUs), integrated/generated them with an already active set with a lot of basic content (basic analysis, from set .ITs); Objective: digital sale of GREEN RIGHTS, starting in the EU and BRICS area; with option to generate some apps to upload NFT/DeFi (Solidity/ERC721) to specifics cryptocurrency markets; I think of a good system and its subsequent easy management; a lot of material needs to be reorganized, offered in English, with a sober and professional style, similar on every website, with the option of being available in every language (Wordpress); the basic contents and plan in matrix at the bottom in (first column general info, each others column basic conte...

...for a dedicated and experienced virtual assistant from Malaysia. This role involves calendar management and data entry tasks, primarily updating databases and processing orders. Key responsibilities: - We need Malaysia based team manager who can find people to do tiktok live stream selling, include register an account and then do online selling, we need you to be able to seek people and bring them into a group to do this. As a manager, you need to prepare an action plan about how to do this in your country, and effective way to manage people. - We need assistant who can help us to increase Facebook group members for our good deals offers, which is much lower price compared with the market price product, that we want you to be able to get mor...

I'm looking for a developer to create a complex ecommerce website based on Odoo ERP. This project involves extensive customization and integration of various features primarily tailored for a multi-branch business model. The system must be able to handle multiple branch warehouses, with each customer being assigned to a specific branch based on their location. Key Requirements: - Integration of Point of Sale (POS), Accounting, Customer Relationship Management (CRM), Inventory Management and Purchases features from Odoo ERP. - Implementation of a system that assigns customers to a branch based on their location. This should be done automatically based on IP, and also allow customers to manually select their preferred branch. - Se...

I am engrossed in studying a company's customer, product, and trucks data for my PhD research. Contemporary businesses encounter a significant challenge wherein their delivery trucks often travel from one region to another with insufficient loads (Half of the trucks are empty), resulting in inefficient use of resources. My research aims to minimize the number of empty or partially filled trucks traveling to those areas, particularly in the last-mile delivery process. Below is a list of stores. I kindly request you to extract the dataset from one of the listed companies. The list of stores is prioritized in order. 1- IKEA (IKEA store that located in Saudi Arabia) 2- Home Centre 3- Home Box

I'm seeking a talented Flutter developer to create a fully functional e-commerce application exclusively for Android devices. Key Features Needed: - Shopping Cart: The app must have a user-friendly shopping cart functionality for effortless online purchases. - Product Reviews: Integration of a product review feature is vital for customers to share their buying experiences and ratings. - User Accounts: Implementation of smooth user account creation and management for personalized shopping experience is needed. Desired Skills and Experience: - Proven experience in developing e-commerce applications using Flutter. - Knowledge and experience in designing intuitive and user-friendly mobile shopping experiences. - Familia...

I am on the lookout for a talented content creator who can assist in building my YouTube channel from the ground up. Here are the specifics: - Content Type: Personal lifestyle vlogs. This includes creating content around daily activities, fun facts, popular trends and any engaging life experiences. Show your versatility as a creator by transforming simple, everyday moments into captivating content. - Audience: The channel is specifically targeted at young adults aged 18-34. I'd love to see how you've previously delivered appealing content to this age group. Ideal Skills: - Video Editing: Skilled in video editing software like Adobe Premiere Pro or Final Cut Pro. Enhancing visual aesthetics and ensuring smooth transitions will be key. - C...

...looking for a skilled web developer, proficient in website design, primarily for business-oriented sites. Also, an experienced content creator specializing in promotional content for various social media platforms. Key Tasks: - Design a professional, user-friendly business website with exceptional UX/UI elements - Generate creative, eye-catching promotional content for regular social media postings Ideal Skills: - Proven web development and design experience, particularly for business websites - Strong content creation abilities, with a focus on promotional material - Adequate understanding of SEO and social media algorithms - Familiarity with various content management systems A combined experience in digital marketing, parti...

I am looking for a Professional, Stylish and Modern logo for our Brand "JollyDesk". We are seeking a talented designer to participate in a logo design contest for our esteemed brand that focuses on Products related to ergonomic and stylish office solutions. The logo should exude a sleek, professional, and stylish aesthetic. The Logo should emphasize on comfort, Productivity and functionality The logo should convey a sense of relaxation, peace, and tranquility. It should also represent a professional and organized environment. The logo could incorporate elements such as comfortable seating, soft colors, and clean lines to convey a sense of comfort and efficiency. Consider incorporating elements that symbolize support, stabili...

**Overview:** I am seeking a team to develop a comprehensive online platform. This platform will allow users to find and book appointments with healthcare professionals, manage their bookings, and access telemedicine services. **Key Features:** 1. **User Registration and Profile Management:** - Patients and healthcare providers can create and manage profiles. - Secure login and authentication. 2. **Search and Booking System:** - Search for healthcare professionals by specialty, location, availability, and ratings. - Book, reschedule, and cancel appointments. - Receive appointment reminders via email or SMS. 3. **Healthcare Professional Portal:** - Manage appointment schedules. - View and update patient records. - Telemedicine capabilities fo...

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I am looking for a capable freelancer to assist me in the administration of my project, specifically focusing on project scheduling and coordination. Key Responsibilities: - Efficiently schedule project tasks, ensuring timelines are kept. - Coordinate with various team members and stakeholders to ensure smooth workflow. Ideal Skills: - Strong organizational and time management skills. - Proficiency in project management and coordination. - Excellent communication and interpersonal capabilities.

I am engrossed in studying a company's customer, product, and trucks data for my PhD research. Contemporary businesses encounter a significant challenge wherein their delivery trucks often travel from one region to another with insufficient loads (Half of the trucks are empty), resulting in inefficient use of resources. My research aims to minimize the number of empty or partially filled trucks traveling to those areas, particularly in the last-mile delivery process. Below is a list of stores. I kindly request you to extract the dataset from one of the listed companies. The list of stores is prioritized in order. 1- IKEA (IKEA store that located in Saudi Arabia) 2- Home Centre 3- Home Box

We are recruiting a skilled UI/UX designer with a minimum of 3yrs experience in the healthcare domain for a hospital management web application. Key project details: - The focus is on enhancing user experience for patients, healthcare professionals, and administrative staff. - The approach is to simplify the complex processes involved in daily operations. Ideal skills: - Proven experience in UI/UX design. - Specific experience in the healthcare industry. - Strong knowledge of user-centered design principles. - Ability to simplify complex processes while maintaining functionality. - Excellent communication skills to liaise with stakeholders from different roles in the hospital and clinic setting.

I'm in need of a professional who can help me clean up my LinkedIn account by removing 3000 connections that are no longer relevant to my current network. Key requirements: - The task is urgent and should be completed within two weeks. - I'll provide a specific list of connections to remove, so keen attention to detail is crucial. Ideal skills for this job include: - Proficiency in LinkedIn's interface and connection management. - Strong organizational skills and attention to detail - Prior experience in LinkedIn network management This task is critical to enhancing the quality of my LinkedIn networking, so I'm looking for someone who can handle it efficiently and effectively.

I'm seeking a proficient Access Database designer to build an advanced and fully functional task management system. Key Features: - Data Entry Forms: These should be user-friendly and designed for efficiency. - Reporting and Analysis Tools: I need to be able to easily track productivity and analyze task-related metrics. - Data Validation Rules: The system needs to ensure the accuracy of inputted data with stringent validation rules. Structure: The database should consist of 5-10 interlinked tables for comprehensive task tracking and management. Ideal skills and experience for this job would include: - Extensive experience with Access database design, specifically around task management systems. - Strong ability to translate user needs into functional sy...

...developing a mobile application compatible with Android and iOS using the Flutter framework. The application will include the following features: a loading screen, a login page with Facebook login, Google login, and email/password authentication, a WebView pointing to , and integration with Wonderpush for push notifications. 2. Project Objectives To develop a user-friendly and functional mobile application that allows users to log in through multiple authentication methods and access the website via an integrated WebView. The app should also be capable of sending push notifications. 3. Required Technologies Framework: Flutter Languages: Dart Compatibility: Android and iOS Push Notifications: Wonderpush 4. Feature Details 4.1. Loading Screen ...

I'm in need of a professional who can help with my private limited company's annual compliance tasks. Key Tasks: - Filing Annual Financial Statements - Conducting an Audit - Updating Statutory Registers Key Requirements: A. Auditor Appointment & Filing of Form ADT - 01 (Auditor Appointment). B. Preparation & Filing of Form INC - 20A (Declaration of Commencement of Business). C. Assistance & Documents Preparation for Company's Current Bank Account. D. Preparation & Filing of Balance Sheet, P & L Accounts, Audit Report, and Director's Report. E. Preparation & Filing of Extract of Annual Returns & Financial Statements (Unlimited Transactions). F. Preparation & Filing of Annual Returns Form AOC - 04 (Financials Re...

...between our laboratory management application and our laboratory automation system, specifically System A. This project aims to streamline our workflow by: - Automatically retrieving test results from System A. - Saving these results directly into our management software. The ideal candidate will possess proficiency in middleware development or previous experience integrating disparate systems, preferably in a lab setting. Here are the specific tasks: - Develop an API or similar interface for System A to communicate with our lab management software. - Ensure that the retrieved test results are accurately pulled from System A. - Format the retrieved data into JSON before it's saved into our management...

I'm looking for a skilled professional to improve the accuracy of my cloud-based database. To achieve this, the tasks at hand include: - Identifying and removing duplicate entries - Standardizing data formats to ensure consistency - Conducting routine data cleaning checks to maintain accuracy Ideal candidates should have: - Proven experience in data cleaning and management - A deep understanding of cloud-based database systems - Strong communication skills as I prefer to get updates and progress reports through an instant messaging app.

Rebuilding a fullscreen section in Elementor on your server Content Homepage / Fullscreen Section: Animated font Animated flipping image menu Please only report freelancers who can realize this today. It is not a very big task Thank you

Who we are Lezzat is an Amazon marketing agency based in Reading, UK and Athens, Greece. We are bunch of Amazon sellers ourselves that got frustrated with the process of selling on Amazon, decided to provide our services so others will not face the same problems. Our team constitutes of marketing specialists, designers, photographers & consultants that are here to alleviate the complexities of selling on Amazon. Some of the world’s most popular consumer brands and innovative start-ups are our clients. About the role We are looking for a focused, driven Amazon Account Manager. The ideal candidate stays on top of Amazon’s marketing trends, has experience with Amazon listings (including flat file expertise), product research and Amazon software tools. You...

We are a software development company that has developed password management solution. As part of our service offerings, we provide a browser extension that allows users to manage their passwords securely and conveniently. Currently, this browser extension is based on the outdated Manifest V2. The existing extension is based on Angular 1. It is working for Firefox, Chrome and the new Edge browser. To ensure compatibility with the latest browser standards, we are looking for an experienced freelancer to perform the migration of our browser extension to the latest Manifest V3. Project scope: • Analysis of the current implementation of the browser extension • Migration of the extension from Manifest V2 to Manifest V3, taking into ...

...knowledge in Microsoft Dynamics 365 F&O and expertise in Power Platform. Key Project Requirements: - **Dynamics 365 F&O Modules**: I need assistance in integrating Dynamics 365 F&O with Power Platform, particularly focusing on Financial Management and Supply Chain Management. - **Power Platform Integrations**: Require your support in: * Data integration: Ensuring seamless data exchange between the two systems. * Workflow automation: Developing and implementing automated workflows for various business processes. - **Vendor Invoice Creation**: The vendor invoice creation process should include: * Auto-population of vendor details: Ensure vendor information is correctly filled in. Ideal Skills and Experience: - ...

I'm looking for a skilled professional who can help me generate leads with a new Google Ads campaign in Saudi Arabia. Ideal Skills and Experience: - Proficiency in Arabic language is a must - Extensive experience in Google Ads, particularly in lead generation - Familiarity with the Saudi Arabian market and audience preferences Key Objectives: - Tailoring the existing Google Ads campaign to target the right audience in Saudi Arabia - Ensuring the ad effectively generates leads for my web design and development business - Incorporating a clear call-to-action for people to reach out via WhatsApp or phone call after clicking on the ad Please include "I know Arabic" in your bid to indic...

I'm looking for an experienced freelancer to develop a state-of-the-art desktop bot for ticket purchasing and availability checking on Ticketmaster and BookMyShow websites. The bot should be able to process simultaneous requests, manage queues, and extract links efficiently. Key Features: - Ticket Purchasing - Ticket Availability Checking - Handling Simultaneous Requests - Effective Queue Management - Link Extraction Ideal skills and experience: - Experience in bot programming and development - Familiarity with the desktop platform - Understanding of the ticket-booking domain - Prior exposure to applications for Ticketmaster or BookMyShow would be an asset. If you've done similar projects before or have innovative ideas on how to execute this, I'd...

Hindi Ai Voice Call needed for our customers in India. Vapi Platform alongside integration of Dialog Management API, DND API, User Authentication API and other API integration needs to be done. Please look at the file attached.

I'm in need of a Google search expert to help with keyword research and ad campaign management. Key Tasks: - Keyword Research: The primary goal of this research is to increase website traffic. The expert should be able to identify high-performing keywords for our industry. - Ad Campaign Management: The target audience for these campaigns are national customers. The expert should be able to set up and manage effective campaigns on Google. Ideal Skills and Experience: - Proven experience in keyword research and search engine optimization. - Track record of successful ad campaign management, particularly for national audiences. - Knowledge of Google's advertising platform and its functionalities. - Ability to analyze data and optim...

I'm looking for a skilled web developer for Next js - Frontend & Strapi as backened Key Requirements: - & Strapi Proficiency: A solid understanding and experience with and Strapi is essential. - Wireframe Utilization: You'll be working from an existing wireframe to ensure the site aligns with my vision. - Strong Communication: Regular updates and clear communication about the project's progress are important to me. - Attention to Detail: A keen eye for detail to ensure the finished product closely matches the wireframe and my expectations. - Time Management: The ability to work efficiently to meet agreed-upon deadlines is key. The ideal candidate will be proficient in and Strapi, have a good eye for design...

I'm seeking to build a comprehensive Pension Fund Administrative Management System tailored for my fund with 500 members. The system should incorporate the following key features and functionalities: - Workflow Tracking: The system should be capable of monitoring and managing internal workflows, ensuring tasks are assigned to specific users, with set deadlines and progress tracking. - Contribution Tracking: The system should accurately record and manage the contributions made by each member. - Investment Tracking: The system should include a functionality that tracks the investments made by the fund. In addition to the above, the system should have a Loan Management Module that allows the fund to offer loans to its members. The Loan Manag...

I need an expert in digital marketing to help generate leads and boost sales. While the specific services required have not been decided, the focus should be on optimizing marketing efforts to target young adults aged 18 to 34. The ideal freelancer would bring a strong background in Social Media Management, SEO, and PPC Advertising. This versatility will allow us to pivot and adjust strategies as needed to ensure the highest level of success.